| SAP Service Delivery Lead- Raleigh, NC (Day 1 onsite) at Raleigh, North Carolina, USA |
| Email: [email protected] |
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From: James Smith, Yochana Solutions INC [email protected] Reply to: [email protected] Job Title- SAP Service Delivery Lead Location Raleigh, NC (Day 1 onsite) Duration 1+year Note: We need candidates who are currently working as Delivery Lead/ Manger in Support projects and should we well versed with support activities. Effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services with customers), and service delivery manager (ensuring Premium Engagement Services are delivered as contracted). 10+ Years of SAP Service Delivery Manager experience, responsible for owning both the management and delivery of SAP services to customers in adherence with contractually agreed SLAs End to end management of the SAP Service management function (Service Management, Incident Management, Change Management, Problem Management) Experience within ITIL environments and well versed with ASM projects. Experience in SAP RUN and Agile delivery methodology Experience of having worked in an onshore-offshore model, team building and developing the SAP support team, Commercial awareness and managing and improving complex contracts. Previous experience of working as an SAP Functional (SAP Finance or SAP SCM) is mandatory. Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism. Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem Proven problem-solving skills and strong work ethic are required. Thanks & Regards James Smith Team Lead [email protected] Yochana Solutions INC Windsor, Ontario- Canada Farmington hills, MI-48335- USA USA | CANADA I INDIA Direct No: 949-201-1313 W: www.yochana.com Please follow us on : USA | CANADA | INDIA Join the Referral Revolution of Yochana by Sharing, Earning, and Empowering! Ask us about our rewarding referral program. Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with subject line Remove Keywords: information technology Michigan North Carolina |
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| 04:01 AM 18-Jan-24 |