| Platform Area Technology Leader (PATL) for Conversational Platforms - Miami , FL or Lone Tree, CO - Basking Ridge, NJ at Miami, Florida, USA |
| Email: [email protected] |
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From: James Smith, Yochana Solutions INC [email protected] Reply to: [email protected] Job Title- Platform Area Technology Leader (PATL) for Conversational Platforms Location Miami (preferred) Or one of the locations below: (1) South Florida (Miami/Dade County) (2) Lone Tree, CO 80124 US (3) Basking Ridge, NJ 07920 Duration 1+year who can lead people and projects with multiple resources. very well spoken and excellent communicator. with experience with running Conversational Platforms/Systems from both a Program and a Development perspective using confluence, jira, and other standard toolsets. who has owned design authority and either directly did, or managed the implementation of LivePerson, Sprinklr, Virtual Agents & Chatbots, and Event Driven API/Webhook Workflows. with advanced level experience using GCP & AWS in general, EKS, Lambdas, Session Management, Postman, programmed in Python, JavaScript, and understand WebDev . - with exposure on all sync/async conversational channels such as Email, SMS, RCS, ABC, X (Twitter), YouTube, GBM (Google), WeChat, WhatsAppp, Social, Web, AppChat. with leadership or architecture roles in Enterprise IT. understand KPIs and business drivers within Customer Care / Contact Centers. who understands SLDC, Agile, SAF, and product delivery life cycles. who can oversee successful requirement, discovery, and fact-finding workshops/events. who has a good understanding of session management, interop testing, and databases/datastores. who can work with both product owners, developers, and business leaders. - with experience developing exec readouts & dashboards. with more than basic understanding of AI/ML & Gen AI. - with more than basic understanding of BotPress, CCAI, Lex, and Cisco Webex IMI. Thanks & Regards James Smith Team Lead [email protected] Yochana Solutions INC Windsor, Ontario- Canada Farmington hills, MI-48335- USA USA | CANADA I INDIA Direct No: 949-201-1313 W: www.yochana.com Please follow us on : USA | CANADA | INDIA Join the Referral Revolution of Yochana by Sharing, Earning, and Empowering! Ask us about our rewarding referral program. Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with subject line Remove Keywords: artificial intelligence machine learning information technology Colorado Michigan New Jersey |
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| 08:16 PM 24-Jan-24 |