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Urgent Opportunity || Documentation Specialist | Remote at Remote, Remote, USA
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https://jobs.nvoids.com/job_details.jsp?id=1081826&uid=

From:

Manpreet Singh,

1 Point system

[email protected]

Reply to:   [email protected]

Hi,

Greetings for the day !!!

This is Manpreet from 1 Points LLC. We are a global recruitment company with specialization in hiring IT professionals. Please go through the below job description and let me know if you are interested in the same.

Job Title : Documentation Specialist II/III

Location : Remote

Duration : 12+ Months Contract

Position Description:

To support the organization by participating in the development and follow-up analysis of policy and process updates. To provide end-user support for manuals and the organization's systems. Works under limited supervision. Uses moderate discretion to modify work practices/processes. Serves as subject matter expert for many business functions, systems, policies and/or procedures. Mentors less experienced team members in the art of communication, negotiation, and change management. Lead and assist in leading complex/difficult tasks of moderate latitude and considerable impact.

Responsibilities

Ensure project deliverables are met in accordance with customers' expectations, timelines & budget constraints

Build and maintain relationships with team members, management, key stakeholders and/or external contacts (vendors, etc.)

Collaborate with project team members to ensure alignment with departmental efforts

Conduct research and preparation of reference material

Ensure effective management of projects from inception through implementation

Identify, communicate and resolve technical, tactical and operational project issues and risks

Interview business owners to determine task objectives, requirements and needs including complex intranet resources

Maintain documentation library to ensure currency of processes

Provide training to end user in the use of electronic manuals and reference material

Review content requirements for initiatives and recommends to business owners processes to be completed in order to achieve their objectives and avoid gaps

Review proposed policy and procedure changes for technical adequacy, completeness, compliance to regulations

Administer and Develop eNet content

Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results

Ensure clear, concise and effective communication of material

Interact with various sub-teams to determine user requirements and specifications

Lead, guide and mentor less experienced staff

Recommend strategy for communications

Review intranet content to ensure consistency, accuracy, timeliness, relevance to corporate initiatives and adherence to branding guidelines

Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization

Write online reference material, instructions and communications

Perform other duties as assigned

Qualifications

Ability to compile, organize and present information clearly and concisely

Experience in leading projects and/or initiatives of small to medium scope

Experience in leading, guiding and mentoring others

Experience in work which displays increasing levels of responsibility and/or authority

Experience in working with all levels of staff, management, stakeholders, vendors

Significant experience in composing correspondence that adheres to grammar and the organization's writing style and standards

Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals

Significant experience in researching, compiling, and documenting data, business processes, and workflow

Significant experience in working and participating in cross-functional, multi-dimensional teams and projects

Advanced knowledge of PC and web/internet based technologies e.g. HTML, trends/issues, management, editing/authoring tools and development

Working knowledge of change management principles and practices

Desired - Advanced knowledge of the organization's products, services, programs, policies and procedures

Desired - Working knowledge of SharePoint and Adobe Experience Manager

Advanced organizational, planning and time management skills

Advanced skill capturing and translating processes and requirements into easily understood terms

Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations

Advanced verbal and written communication skills

Effective database and presentation software skills

Effective skill exercising initiative and using good judgment to make sound decisions

Effective skill identifying and analyzing business requirements and recommending solutions

Desired - Associate's Degree in Communication Studies or the equivalent combination of training, education, and experience

Thanks & Regards

Manpreet Singh

Technical Recruiter

 | 

1Point System LLC  

www.1pointsys.com

[email protected]

https://www.linkedin.com/in/manpreet-singh-a475301a5/

115 Stone Village Drive  Suite C  Fort Mill, SC  29708

An E-Verified company | An Equal Opportunity Employer 

Keywords: information technology golang South Carolina
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1081826&uid=
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01:13 AM 03-Feb-24


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