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SAP Service Delivery Lead @ Raleigh, NC (Day 1 onsite) || C2C at Raleigh, North Carolina, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1146180&uid=

Greetings,

This is Najeeb from Excelon Solutions. Currently I'm looking
for a best suited profile for the below requirement/s. Please review the JD and let me know your interest. Thanks.

Title:

SAP Service Delivery Lead

Location: Raleigh, NC (Day 1 onsite)

Type: C2C

Mandatory Skills

AMS projects & AMS support projects, SCM, ITIL process

Note: We need candidates who are currently working as Delivery Lead/ Manager in Support projects and should we well verse with support activities.

JOB Description:

Effectively combines the roles of a portfolio manager (identifying and prioritizing Premium Engagement Services with customers), and service
delivery manager (ensuring Premium Engagement Services are delivered as contracted).

10+ Years of SAP Service Delivery Lead/Manager experience, responsible for owning both the management and delivery of SAP services to customers
in adherence with contractually agreed SLAs

End to end management of the SAP Service management function (Service Management, Incident Management, Change Management, Problem Management)

Experience within ITIL environments and well versed with AMS projects
.

Experience in SAP RUN and Agile delivery methodology.

Experience of having worked in an onshore-offshore model, team building and developing the SAP support team,

Commercial awareness and managing and improving complex contracts.

Previous experience of working as an SAP Functional (SAP SCM) is mandatory.

Excellent written and spoken communication skills, strong business acumen and presentation skills, ability to think freely and innovatively,
strong cultural awareness, respect, diplomacy, and professionalism.

Ability to build trust-based relationships and strong networks in customer IT/Business and SAP Ecosystem

Proven problem-solving skills and strong work ethic are required.

Best Regards,

Najeeb Ur Rehman

Excelon Solutions LLC

[email protected]

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Keywords: information technology North Carolina
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08:33 PM 22-Feb-24


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Location: Raleigh, North Carolina