| 100% Remote Role || Service Now PM with OCM || 4 Months Contract at Remote, Remote, USA |
| Email: [email protected] |
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From: Saumya Singh, Tanisha Systems [email protected] Reply to: [email protected] ServiceNow PM with Organizational Change Manager 100% Remote Opportunity Contract Responsibilities: Certification in Change Management (e.g., Prosci) is Needed 1.Change Strategy Development: Develop and implement strategies to effectively manage organizational change. Collaborate with key stakeholders to understand the need for change and align strategies with organizational goals. 2. Stakeholder Engagement: Identify and engage with key stakeholders at various levels within the organization. Build relationships and communicate change initiatives to ensure understanding and support. 3.Communication Planning: Develop communication plans to convey the purpose, benefits, and impacts of the change to different audiences. Use various communication channels to ensure consistent and transparent messaging. 4.Training and Development: Assess the skill gaps created by the change and develop training programs to address them. Collaborate with training teams to design and deliver effective learning solutions. 5.Resistance Management: Identify potential areas of resistance to change and develop strategies to mitigate resistance. Work closely with teams to address concerns and ensure a smooth transition. 6.Metrics and Evaluation: Define key performance indicators (KPIs) to measure the success of change initiatives. Regularly evaluate the effectiveness of change management strategies and adjust as needed. 7.Documentation and Reporting: Maintain documentation related to change management processes and activities. Provide regular reports to leadership on the progress and impact of change initiatives. 8.Project Planning and Execution: Develop and execute project plans, timelines, and milestones for ServiceNow implementation projects. Coordinate with cross-functional teams to ensure successful project delivery. 9.Requirement Analysis: Work closely with stakeholders to gather and analyze business requirements for ServiceNow platform customization. Translate business needs into clear and actionable project tasks. 10.ServiceNow Platform Expertise: Possess a deep understanding of the ServiceNow platform and its various modules. Provide guidance on best practices and recommend solutions based on ServiceNow capabilities. 11.Stakeholder Management: Communicate effectively with project stakeholders, including executives, business users, and IT teams. Ensure alignment between project goals and overall business objectives. 12.Resource Management: Allocate resources effectively and manage project budgets. Monitor and report on project progress, ensuring that it stays on schedule and within scope. 13.Risk Management: Identify potential risks and issues related to project implementation and develop mitigation strategies. Proactively address challenges to minimize project disruptions. 14.Quality Assurance: Implement and enforce quality assurance processes to ensure the integrity and reliability of the ServiceNow platform. Conduct regular reviews to assess project deliverables against established standards. 15.Training and Documentation: Develop training programs for end-users and support teams. Create and maintain project documentation, including user guides and technical documentation. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Proven experience managing ServiceNow implementation projects. ServiceNow certifications, such as Certified Implementation Specialist (CIS) or Certified System Administrator (CSA) , are often preferred. Strong project management skills with proficiency in project management tools. Excellent communication, leadership, and interpersonal skill Proven experience in change management roles. Strong interpersonal and communication skills. Ability to lead and influence cross-functional teams. Best Regards, Saumya Singh | Sr. Technical Recruiter Tanisha Systems Inc. : [email protected] Tel: 212-729-6543 Ext 361 | Direct : (410) 406-1581 Address: 99 Wood Ave South, Suite # 308, Iselin, NJ 08830 Keywords: information technology New Jersey |
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| 09:17 PM 22-Feb-24 |