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Application Support Analyst-Need Local to Texas,Out of the State Candidates not Considered at Austin, Texas, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1148472&uid=

Role : Application Support Analyst

Location : Austin,TX(Remote)

Experience : 8+ Years

Rate : $50/hr on c2c

Need Local to Texas,Out of the State Candidates not Considered.

Job Description :

Skills(Required):
Strong ITSM Remedy Ticketing System Experience.
Strong Database query languages (SQL, PL/SQL) experience.
Experience with CLASS, CLASSMate and/or Public and Provider and interfaces with the DFPS IMPACT application.
Effectively communicate with a non-technical audience to understand business needs and explain complex systems and technical topics in a clear and concise manner.
Skilled in performing tier 2/3 support.

Skills(Preferred):
Strong verbal and written skills in communicating with peers and different levels of users.
Skilled documenting processes.
Strong skills assisting with unit testing.
Skilled in performing remote support through diagnostic techniques and pertinent information gathering.
Experience working on projects utilizing agile project management methodologies.
Experience with Health and Human services or Child Care Licensing.
Knowledge of Jira Service Management.

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Keywords: information technology procedural language Texas
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1148472&uid=
[email protected]
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12:34 AM 23-Feb-24


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Location: Austin, Texas