| Customer Service HRA needed::CA::USC,GC at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=118561&uid= From: Geetanjali, Absolute IT [email protected] Reply to: [email protected] Job Title Location Job Description Customer Service HRA [Diamond Bar, CA, 91789] Roles and Responsivities: Provide general telephone customer service assistance when speaking to the members while asking the questions outlined in the HRA in a professional manner and provide precise and timely responses. o Inform Director, Nurse Practitioners or Social Workers on any questions or issues encountered over the phone with members, and any/all member questions or operation related questions before supervisory personnel provide further direction o Assist with contacting/faxing provider offices when appropriate as part of the general assistance o Check all voicemail and emails timely Log each outgoing HRA call with its outcome in the call log within the HRA module in the appropriate electronic medical record system. Assist the assembling and mailing of HRA questionnaire when they are not completed telephonically for the member. Qualifications: Must have at least a High School diploma Good communication skills Good organizational skills. Computer skills to include word processing and excel Personal Qualities o Punctuality, precision with details, creativity, and self- motivated. o Ability to follow directions and perform work independently according to department standards. o Able to function effectively under time constraint. o Willingness to accept responsibility and desire to learn new tasks PREFERRED SKILLS Bilingual and fluent in the languages spoken and written- Either Chinese (Mandarin and Cantonese) Spanish, Korean or Vietnamese. (Have to speak one of those languages) Kind Regards, Geetanjali Banvi|Absolute IT |Technical Resource Specialist 116 Village Blvd Suite 200Princeton New Jersey08540 Direct: (609) 628 0404 Office: 201-228-3009 EXT 112 [email protected] www.absoluting.com http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=118561&uid= |
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| 12:31 PM 05-Nov-22 |