| Service Delivery Manager Supply Chain at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1188629&uid= From: Arun kumar, yochana IT [email protected] Reply to: [email protected] Service Delivery Manager Supply Chain El Segundo, CA 6months+ Mandatory Skills Program management, AMS, and managed large teams Detailed JD 15 to 20 years of experience ITIL certified or excellent knowledge of ITIL framework/processes Experience in managing AMS/production support of large engagements with exposure to Digital Business Oversee the daily operations of the AMS team as well as participate as an active member Act as a mentor and provide oversight, coaching, etc Be the point of contact for any escalation Analyze data and implement process improvements Clearly communicate escalated issues Monitor team performance and report on metrics Ensure that all customer inquiries and issues are solved correctly and promptly and professionally. Participate in P1/P2 calls Record and track SLAs, contractual commitments, risks and share reports Review and optimize cost by implementing relevant solutions Thanks & Regards.... Arun kumar Yochana IT Solutions Inc., 23000 Commerce Drive, Farmington Hills, MI 48335 Desk : 248-618-2143 Email: [email protected] Keywords: information technology California Michigan http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1188629&uid= |
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| 08:19 PM 06-Mar-24 |