| Work Station Specialist Local to PA at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1228094&uid= From: Rosalin, GLOBAL IT FAMILY LLC [email protected] Reply to: [email protected] Requisition Class: PS : PS3 : PS3 A4 SC3 Region Name: Commonwealth of PA 2 Title/Role: PennDOT - PS3 A4 SC3 (Workstation Specialist) (724827) Start Date: 12/11/2023 End Date: 06/30/2024 Dauphin County, Harrisburg PA ***This requisition requires only a virtual interview via Teams with video-enabled.*** ***Client would prefer candidates local to the Harrisburg, PA Area.*** ***This requisition's current PO is funded through 6/30/24, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/24-6/30/25.*** ***Start date for this position is as soon as possible.*** ***Do not resubmit candidates from previously released req #s 695925, 705836, 717510 & 728192.*** This team member will report daily 100% onsite to the 4th floor of The Keystone Building (located at 400 North Street, Harrisburg, PA 17120). There is metered, on-street/parallel parking in front of and around the building. PennDOT is not responsible for parking costs. The work hours for this position will be 8 AM 4:30 PM with an half hour "working" lunch. Candidate will be a member of the Workstation Support Team located in Central Office/Harrisburg. This team is responsible for supporting workstations, laptops, Macs, and all device peripherals (print issues, docking issues, scanning, etc.) The candidate will be responsible for maintaining device compliance and health; this includes tracking down PCs that have broken SCCM clients, are out of compliance with updates, or are reported to have application or operating system issues. Essential Responsibilities Monitor incident queues for issues and take ownership and assist customers as required Keep all support tickets up to date and well documented As required, provided documentation on issue resolution for other teams Monitor and report on PC issues, escalate issues; work with other teams including SCCM, Active Directory, Security, and the IT Service Desk. Skill Required / Desired Amount of Experience Deploying PCs and providing support to end users in a large enterprise environment (1,000 PCs +). Required 3 Years Develop, test, maintain PC images. Required 3 Years Experience supporting PCs in a large domain environment. Required 3 Years Install and configure PC hardware and peripherals. Required 3 Years Repair PCs by replacing hard drives, motherboards, memory, etc. Required 3 Years Experience with security, disk encryption, and anti-virus products on Microsoft Windows PCs, laptops, and Apple OSx MACs. Required 3 Years Knowledge of Active Directory and experience troubleshooting GPOs and name resolution. Required 3 Years Experience with managing profiles and certificates on Microsoft Windows PCs, laptops, and Apple OSx MACs. Required 3 Years Experience supporting Microsoft Windows PCs, laptops, and Apple OSx MACs using remote tools (SCCM remote, RDP, ARD) Required 2 Years Application Support for MS Office 365 on Microsoft Windows PCs, laptops, and Apple OSx MACs. Required 2 Years Experience integrating Macintosh systems into an Active Directory Domain environment. Required 1 Years Scripting with VBS and Power Highly desired 2 Years Configuration Management Console queries and reporting. Highly desired 2 Years SCCM OSD Task Sequences, thorough understanding of their implementation and how to create and optimize. Highly desired 2 Years Experience using the Microsoft Desktop Optimization Pack (MDOP) technologies and Microsoft Deployment Tool Kit (MDT). Highly desired 2 Years Microsoft Certification. Highly desired 2 Years Able to communicate in a clear manner. Desired Change oriented improve processes and confront difficult circumstances in creative ways. Desired Demonstrated customer focus; building strong customer relationships. Desired Effectively evaluate information to make correct decisions. Desired Strong problem solving skills, able to narrow scope of problems, eliminate irrelevant information. Desired Strong team player collaborate with others, be open to other ways of doing things. Desired Interested in emerging technologies demonstrated through training and attending technical events. Desired Question 2 Question 3 If you elect to, please provide your candidate's e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that Question 4 Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume Question 5 Inaccurate responses to the skills above will result in your company being omitted from future PennDOT requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses Question 6 This position is 40 hours per week. Is that understood Question 7 Where does your candidate currently reside (e.g. city, state) Thanks & Regards, Rosalin Palo Global IT Family Email: [email protected] www.globalitfamily.com Keywords: access management information technology purchase order microsoft Pennsylvania http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1228094&uid= |
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| 12:44 AM 19-Mar-24 |