Urgent :: Genesys Omnichannel at Sunrise, FL (onsite) at Remote, Remote, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1252288&uid= From: Prabhjith Singh, Siri Info [email protected] Reply to: [email protected] Hi, Greetings from Siri InfoSolutions We have an immediate position, please find the below details Role: Genesys Omnichannel Location: Sunrise, FL (onsite) Duration: 6 Months Job Description: Over all 8+ years exp is required We are looking for a Genesys Omnichannel position in AMEX. We need the person to have atleast 8+ years of experience in Genesys Omnichannel, GAX and GAAP areas Design and implement Omni Channel (Genesys Email and Chat) services and blended with Genesys Voice functionalities; Analyze the on-premises IVR applications of Mexico market and documented the call flows of various toll-free number entries and sub modules; Implement the IVR call flow applications and API interfaces on ConneX (GAAP) IVR system, completed testing, deployment and troubleshooting; Design and implement the VoiceID biometric functionalities and integrated with the UCID rules engine, completed testing, deployment and troubleshooting for UK and US markets; Work with the service providers and went through the design of the program infrastructure and required user stories, and complete test cases and troubleshooting for UK and US market. Thanks & Have a Blessed Day, Prabhjith Singh | Sr Recruiter| Email: [email protected] | Phone : 732-929-6439 Siri InfoSolutions Inc, 3 Ethel Rd, Suite # 302, Edison NJ 08817. Disclaimer: We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce. Note : Any resume submitted by Siriinfo is presented with the understanding that the candidate is being considered for your direct end-client (end-client is the company where the work will be performed). If there is any other company involved between the end-client and your company, please do not submit this resume without our written approval. If you submit the resume to another third party, Siriinfo reserves the right to work with the third party directly. Keywords: information technology Florida New Jersey Urgent :: Genesys Omnichannel at Sunrise, FL (onsite) [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1252288&uid= |
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11:11 PM 26-Mar-24 |