Home

Job System Engineer is shared with you, OR Only:: Onsite at Miramar, Florida, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1274757&uid=

Title:- IT Systems Engineer

Rate:- $45/hr on c2c

Location: Onsite - Miramar, FL - 14700 Caribbean Way

Duration: 6 months

TRAVEL 50% - US s and Permanent Residents Only

Job Description

This is a full
time, hourly position that reports to the Manager of the Guest Services
Information Technology Product Team at Royal Caribbean. The position will
perform various functions inclusive of business analyst, software engineer,
and Quality Assurance within a project team. The application suites include
Oracle Hospitality Cruise Property Management System, formerly known as
Fidelio Cruise, IssuTrax, HotSOS, Towel Management, Shipboard Asset Tracking,
and Guest Log.

Primary Responsibilities:

1. Exhibit subject matter expertise on the low
level design of the product

2. Understand the products entire technology stack

3. Understanding relational database fundamentals and working knowledge of
the product data model

4. Understand the interdependencies between the product and other products
within the enterprise

5. Configuration and testing of the application at the RCL headquarters
staging & development environments

6. Supporting end users through UAT cycles, project assignments, help
tickets, and work orders

7. Physical installation of the application and/or hardware in the vessels'
production environments

8. End user support during stabilization & operational support

9. Support of production like development & test lab environments

10. Create and maintain relevant product documentation

Required Skills

1. Management of a product back log of
defects and enhancements

2. Digesting requirements & user stories

3. Estimation of incoming technology requests and cost/benefit analysis

4. Context Definition and Solution Sketching

5. Maintaining a relationship and driving a schedule with product vendors

6. Execution and evolution of the product road map

7. Building test cases to evaluate nonfunctional requirements

8. Ensures there is accurate and current documentation of all existing and
new products

9. 3rd Level Production Support

10. application, network and firewall troubleshooting skills

11. Knowledge and work experience with tablet, PC, cellular and other
hardware including deploying, installing, configuration, support and
troubleshooting

12. Knowledge and work experience with multiple peripheral devices and
software hardware connecting to systems including, but not limited to, RFID
encoders/readers, printers, magstripe technology, or other hardware commonly
found on cruise ships or in hotels including the drivers necessary to run the
hardware.

13. Knowledge and work experience with software such as airwatch, intune,
batch files, Service Now, Jira, Confluence, and Sharepoint.

Desired Skills

1. Excellent written and verbal
communication

2. Adept at learning new Relational database models

3. Proficiency with MS Excel, including VLookup and Pivot tables, Reporting
(Crystal preferred) and other database tools (Toad\\SQL Developer)

4. Proficiency in generating complex SQL queries and scripts. Primarily
Oracle and Microsoft SQL databases.

5. Demonstrate flexibility during times of change and ability to adjust to
shifting priorities, demands and timelines.

6. Adept at independently conducting research and understanding when
escalation to a manager is appropriate and escalating in a timely manner.

7. Ability to learn, understand and apply new technologies independently and
with training.

8. Self-motivated and able to work independently, as well as in a team
environment.

9. Sensitivity to an environment which may collect and maintain data relevant
to GDPR, PCI, PII regulations.

10. Preferred Skills & Technology Experience:

a. Application Software Delivery Life Cycle, Implementation, and Support: 5
years

b. Relational Databases & SQL: 5 years

c. Crystal Reports Writing: 1 years

11. Experience with application development & support team with system
integration

Desired Education

Bachelor's Degree in Information Technology
related field preferred

Desired Years of Experience

2+ years experience
working in Cruise industry or with cruise
technologies

Thanks and Regards

Manish Kumar

Sr. Technical Recruiter

CloudSpace LLC

Desk:
980 276 2241
EXT:1034

Email:
[email protected]

Linkedin:
(1)
Manish chaudhary | LinkedIn

Website:

www.cloudspacetek.com

Address : 1909 J N, Pease Place, Suite 201, Charlotte, NC 28262

--

Keywords: information technology microsoft Florida North Carolina
Job System Engineer is shared with you, OR Only:: Onsite
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1274757&uid=
[email protected]
View All
09:06 AM 03-Apr-24


To remove this job post send "job_kill 1274757" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.

Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]


Time Taken: 34

Location: Miramar, Florida