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Business Systems Analyst at Remote, Remote, USA
Email: [email protected]
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https://jobs.nvoids.com/job_details.jsp?id=127488&uid=

From:
sandeep,
dewsoftech
[email protected]
Reply to: [email protected]

Position: Business Systems Analyst

Location: Remote

Duration: 6+ months

Interview: Video

Provide ongoing business support customer billing and FICA functionality within the CRB solution. Evaluate requests for changes and enhancements and define impact on the solution. Document requirements and working with technical and project management resources define the scope and time and cost estimate to execute solution enhancements. Lead requirements prioritization reviews and release planning for upgrades change requests in the CRB solution. Work with business and IT to define and design opportunities to enhance and innovate existing functionality. Stay abreast of the SAP solution roadmap and proactively plans and works with IT to execute changes based on the impacts to UGIs implementation.

Rates structure
Tariff structure
Billing schema
Analysis of billing and bill generation issues
Bill layout and bill print (using Open Text)
BPEM (using BDEX)
Integration of billing, device management, finance and SD module
CHOICE supplier management
IDEX

Principal Accountabilities: Accountabilities are statements documenting the specific and important results which the position is intended to achieve through time. They connect major, significant or principal functions performed to a result, against which some measurement of performance can be applied. List no more than six (6) key items, from most important to least important. Denote the approximate percentage of time allocation with the total percentage of time equaling 100%. Items should be limited to two (2) sentences and should be concisely described.

Solution support: Provide ongoing business support of existing functionality in the integrated SAP solutions suite. Anticipate issues and risks, and work with the technical teams to prevent or mitigate production problems. Receive and review reported incidents and change requests from the business and technical teams. Work with business SMEs and IT resources to diagnose and resolve incidents and problems. Help document root cause analysis of problems. Support process and change management activities related to ERP and the procure to invoice process. Execute administration tasks. Work with business functions to identify opportunities for training reinforcement.

Solution Evolution: Identify opportunities to improve solution usability. Lead the definition of solution roadmap for the FICA and Billing workstreams. Work collaboratively with business, EBT and IT resources to analyze and submit change requests / functional enhancements for prioritization considerations. Research and stay current on SAP roadmap and other solutions planned or deployed at UGI to assess the impact on the business processes, procedures and solution. Define and execute plans to address the identified impacts.

Quality Assurance: Monitor key data related to the functionality in-scope for the role to assess quality and define and execute plans to improve the quality of data and the use of the solution. Develop use cases for testing, support the development of test scripts for functionality and regression testing, and execute test plans as part of defect resolution, enhancements and quarterly releases, project execution, and regression testing related to system patching and upgrading. Work with Master Data Governance in updating business data definitions and data governance. Monitor tool utilization and investigate no usage, unexpected usage or incorrect use of functionality.

Reporting & Information: Define new and changes reporting, and work with Master Data, BI and others as needed to implement changes in reports and dashboards. Define and monitor key process performance and data quality metrics; interpret and represent these metrics in a way that may be effectively consumed by business leaders; and develop proposals for improvement.

Training Support: Work with the EBT Solution Training team to development and update training materials and communication about new solution releases. Develop information to support business changes.

Key Skills

Ability to continually develop depth and breadth of expertise in the UGI billing and FICA procedures

Ability to network of business subject matter experts and stakeholders in the subject areas in scope for the role

Working knowledge of SAP CRB functionality

Ability to facilitate discussions, to breach technical and business discussions, and to reach concrete work plans

Organized and detail oriented

Strong verbal and written communications skills

Results-oriented

Strong analytical skills

Excellent verbal, written, analytical, and interpersonal skills

Strong business analysis and documentation skills
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=127488&uid=
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10:36 PM 09-Nov-22


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