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Salesforce Service Cloud Developer at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=131854&uid=

From:
Geeta Chauhan,
Pinnacletek LLC
[email protected]
Reply to: [email protected]

Position: Salesforce Service Cloud Developer

Location: Onsite required in New Jersey. Must be able to work onsite within the first month of joining. Local candidates to NJ preferred

Duration: Contract to potential hire after 6 months

Rate: DOE

Client: UPS

Need only US Citizen, GC, or portable GC-EAD

Interview Mode: Video Interview

The Intermediate Applications Developer will be working on a global deployment of Salesforce Service Cloud to 40 countries, 1000 locations and 25,000 users. The application is used for Phone, Web, Email, Messaging (SMS) and Chat channels. This is a dynamic application that is rapidly growing with new Customer Support functionality

The Intermediate Applications Developer will analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization). He/She should have the following: experience in designing & building a solution using Salesforce Declarative & Programmatic Approach, knowledge with Integrating Salesforce with on premise legacy systems and other cloud solutions, experience with integration middleware and Enterprise Service Bus. He/She should also have experience in consuming or sending the message in XMLJSON format to 3rd party using SOAP and REST APIs, expertise in Apex, process builder, workflow, and triggers, working experience with Service Cloud & Service Business Process (Email to Case, Web to Case, Live Chat, Live Message (SMS to Case), Phone to Case, Open CTI and/or CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments) and strong knowledge with Agile Development Methodology. A Salesforce Certification: Platform Developer I is consider a plus.

Minimum Qualifications:

Experience in designing & building a solution using Salesforce Declarative & Programmatic Approach.
Experience with integration middleware
Experience in consuming or sending the message in XMLJSON format to 3rd party using SOAP and REST APIs
Working experience with Service Cloud & Service Business Process (Email to Case, Web to Case, Live Chat, Live Message (SMS to Case), Phone to Case, Open CTI and/or CTI Vendors, Omnichannel, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments).
Expertise in Apex, process builder, workflow, and triggers
Knowledge of SalesForce Service Cloud
Knowledge with Integrating Salesforce with on premise legacy systems and other cloud solution
Strong knowledge with Agile Development Methodology
Salesforce Certification: Platform Developer I is a plus
Excellent written and verbal communication skills
Must be detail-oriented
Self-motivated learner and takes Initiative

Mandatory Skills: Full Salesforce Service Cloud skillset
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=131854&uid=
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09:18 PM 10-Nov-22


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