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Rupali- Sr TPM [Certified Scrum Master and Program Manager] - 15+ years Exp - USC - Local to Bay Area,CA at Bay, Arkansas, USA
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Rupali- Sr TPM [Certified Scrum Master and Program Manager] - 15+ years Exp - USC - Local to Bay Area,CA

Consultant's Details:

Consultant Name: Rupali

Employer Details:

Employer:Nextgen Technologies Inc

Contact Person:Kushal

Email:[email protected]

Note: Please call between 09:30 AM PST to 06:00 PM PST

Phone: 4134240484

Rupali's Resume

Summary

With over 15 years of experience in the IT industry, a seasoned Sr. Technical Program Manager with a history of successfully leading and optimizing technical program management initiatives across diverse organizations. I possess the qualifications to effectively oversee and execute strategic initiatives encompassing medium to large-scale IT projects across diverse organizations. My skill set encompasses a comprehensive understanding of key project management domains, including planning, integration, scope management, scheduling, budgeting, resource allocation, stakeholder engagement, risk mitigation, launch, agile delivery processes with an emphasis on efficiency and process improvement. Adept at clear communication with stakeholders and aligning teams to achieve strategic goals. Ability to address complex challenges strategically backed by a strong background in project management and fostering cross-functional team cohesion.

Throughout my career, I have collaborated with global IT software enterprises, orchestrating resources spread across multiple geographical locations. My proficiency extends to all phases of the software development life cycle (SDLC) and its adept management.

Skills

Hard Skills JIRA, JIRA Align, Confluence, Asana, SharePoint, Miro, Smartsheet, Tableau, Power BI, AWS, Scrum, Agile methodologies, Waterfall, SAFe framework

Soft Skills Program & Delivery Management, Project Planning & Execution, Risk Assessment & Management, Budget Development & Oversight, Data-Driven KPI Tracking & Measurement, Cross-Functional Team Leadership, Process Enhancement, Strategic Planning & Implementation,

New Product Introduction Management

Achievements

8x8 Key Contributor Award May 2014 & May 2016

8x8 Action Award Dec 2019

Professional Experience

TransUnion - Fremont, CA Apr 2022 Present

Sr. Technical Program Manager II

Responsibilities:

Successfully managed and navigated projects through the Project Approval Lifecycle (PAL) framework, ensuring alignment with organizational objectives and compliance with established processes.

Led the creation of comprehensive Business Charters that defined project scope, objectives, stakeholders, deliverables, budget constraints, and alignment with overarching business strategies.

Led product planning, launch, and scrum delivery for Argus analytics and Atlassian team.

Influenced technical and product strategy, proactively identifying issues, aligning priorities, and providing direction within a broadly cross-functional domain.

Supported project objectives through clear communication and alignment with Value Chain leadership and internal partners.

Improved project efficiency by streamlining methodologies and processes.

Communicated project status, risks, and mitigation plans to executive leadership and stakeholders. Provided valuable insights and practical suggestions for enhancing delivery efficiency using key metrics.

Addressed complex challenges with a strategic focus on achieving goals.

Led an automation initiative resulting in a 70% enhancement in the quality of deliveries.

Key Projects Delivered

Successfully launched Argus 2.0 - Predictive analytics that translates raw numbers into business intelligence, and business intelligence into real-world actions that power customers productivity and performance.

Led the successful implementation of the Atlassian migration, transitioning from an on-premises setup to a cloud-based environment.

Successfully delivered Okta to PING migration.

8x8 Inc Sunnyvale, CA Aug 2011 Mar 2020

Technical Program Manager

Responsibilities:

Provided regular progress updates in NPI and Executive leadership meetings.

Procured and managed a QA engineering team of 10-15 resources, both onshore and offshore.

Led a cross-functional team to successfully launch products in multiple countries in Asia Pacific and Continental Europe.

Demonstrating excellent proficiency in vendor management, including the creation of statements of work, and ensuring vendor adherence to project timelines.

Implemented 'SpearLine' for in-country call testing, resulting in a 30% quarterly budget savings and increased revenue.

Planned and promoted Agile best practices, fostering team cohesion, and overcoming obstacles to productivity.

Developed a comprehensive Disaster Recovery Plan for CRM applications, including post-recovery assessment and continuous improvement efforts.

Implemented KPIs aligned with business objectives, covering cycle time reduction, defect rate improvement, uptime, and code coverage. Utilized charts to visualize project progress, track milestones, and align activities with strategic goals.

Engaging in operational activities such as Release Management, Product Launch, Planning, Communication, Stakeholder Management, Conflict Resolution, Escalation Handling, and Data Metrics.

Demonstrated expertise in setting clear project goals and effectively monitoring progress toward achieving milestones.

Initiated transition from Waterfall to Agile scrum methodology for VO VCC products.

Key Projects Delivered

Delivered successful implementation of contact center product.

Drove the successful execution of VO (Virtual Office) and VCC (Virtual Contact center) integration.

Successfully drove launch of Globalization initiative across 48 countries for 8x8 VO VCC product.

Numerous releases for both VO and VCC product for new features and enhancement.

Contactual Inc Redwood City, CA Aug 2008 - Aug 2011

QE Engineer

Responsibilities:

Designed and implemented manual test cases for new features based on User stories acceptance criteria.

Used waterfall methodologies to manage and execute complex technical projects.

Contributed to enhancing project quality delivery through process improvement initiatives.

Worked closely with software developers, analysts and sales and marketing teams.

Education

MS, Computer Science from California State University East Bay, Hayward, CA

BSc., Electrical & Electronics Engineering from Marathwada University - India

Note: Please call between 09:30 AM PST to 06:00 PM PST

Kushal

| 1735 N 1St ST., Suite 308 |San Jose, CA 95112

NextGen Technologies Inc

Email: [email protected]. Website: www.nextgentechinc.com | 4134240484 |

Keywords: quality analyst access management business intelligence information technology microsoft California
Rupali- Sr TPM [Certified Scrum Master and Program Manager] - 15+ years Exp - USC - Local to Bay Area,CA
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1331161&uid=
[email protected]
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10:36 PM 22-Apr-24
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