| Need ONLY 3-5 Years|| Salesforce BA || Lansing MI (Hybrid) || LOCAL ONLY WITH DL || NO H1B at Lansing, Michigan, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1331950&uid= Hi, Greetings for the day !!! This is Manpreet from 1 Points LLC. We are a global recruitment company with specialization in hiring IT professionals. Please go through the below job description and let me know if you are interested in the same. Position: Salesforce BA Duration: 12+ months Location: Lansing MI (Hybrid 3 days onsite) Job Description: Must have Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. - 3 years of experience Familiar with industry standard (including Legacy, Core, and Emerging technologies), business process mapping, and reengineering. - 3 years of experience Experience documenting requirements for RFP - 2 years of experience. BA candidates who have done business process re-engineering and assisted with requirements collections for RFPs. Experience with process improvement. Experience with a Customer Relationship Management, Salesforce. Experience developing technical requirements for a request for proposal. Position Description: This position functions as a behavioral health customer relationship management (BH CRM) analyst to support the development, implementation, monitoring, and continued improvements of complex strategic initiatives, including but not limited to the BPHASA business processes, housed in the BH CRM. This position coordinates and communicates with projects teams, other BH CRM staff, business owners, leadership, IT, and contractors to assist with operationalizing BPHASA business processes into the BH CRM. This position will provide level 1 support to users, helping triage tickets and requests, and communicate status updates to users. This position will create program guidance, job aids, and webinar content and web-based trainings, and coordinate technical assistance learning sessions as directed. This position will also monitor program and account data. Duties & Responsibilities: Reviews, analyzes, and evaluates business systems and user needs. Triage user requests and tickets, assign priority and severity, and communicate effectively to all stakeholders. Maintain and prioritize CRM inbox communications. Draft and send communications to users and specific audiences related to business process upgrades, timelines, system changes, or anything relevant to the system. Formulates systems to parallel overall business strategies. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Prepare and document Functional and Technical Specifications for reporting and data warehouse work. Assist with business warehouse/intelligence support and enhancements. Assist with developing and drafting RFPs. Assist in deployment and management of end-user reporting tools and platforms. Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions. Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions. Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project manager. Attends all BH CRM meetings as appropriate and assigned. Thanks & Regards Manpreet Singh Technical Recruiter | 1Point System LLC www.1pointsys.com [email protected] https://www.linkedin.com/in/manpreet-singh-a475301a5/ 115 Stone Village Drive Suite C Fort Mill, SC 29708 An E-Verified company | An Equal Opportunity Employer -- Keywords: business analyst information technology golang Michigan South Carolina Need ONLY 3-5 Years|| Salesforce BA || Lansing MI (Hybrid) || LOCAL ONLY WITH DL || NO H1B [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1331950&uid= |
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| 12:31 AM 23-Apr-24 |