Local To Texas: Remote: New Opening: State of Texas is looking for System Analyst in Austin, Texas at Austin, Texas, USA |
Email: [email protected] |
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1386548&uid= Hi Hope you are doing well! Currently, we have an opening for System Analyst our direct Texas Health and Human Services Commission . The position details are given below. If you are interested, please send your updated resume, and let me know the best time for short discussion. JOB ID: 529500995 Position: System Analyst Texas Health and Human Services Commission Duration: 12+ Months (with possibility of extension) Location: Austin, TX Level Description We are seeking to enhance LTC department by adding a System Analyst focused on incident resolution, application stabilization, and root cause analysis. This role is crucial for maintaining operational efficiency amidst our growing and complex business environment. The System Analyst will be responsible for swiftly managing and resolving incidents to minimize disruptions and reduce incident backlog. And perform continuous monitoring and optimize the performance of business applications to ensure stability, and conducting thorough root cause analysis to prevent future issues. This position will provide critical technical support and also train, mentor level-1 support desk agents on a daily basis, recommend system improvements, and deliver strategic insights into system health, significantly contributing to maintaining high operational standards and supporting our organization's sustainable growth. II. CANDIDATE SKILLS AND QUALIFICATIONS Minimum Requirements: Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. Years Required/Preferred Experience 5 Required Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience. 5 Required Strong Database query languages (SQL PL/SQL) experience. 5 Required Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner. 5 Required Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions 5 Required Strong verbal and written skills in communicating with peers and different levels of users. 5 Required Skilled documenting processes. 4 Required Skilled in performing remote support trough diagnostic techniques and pertinent information gathering. 4 Required Strong skills assisting with unit testing. 4 Preferred Experience working on projects utilizing agile project management methodologies. 2 Preferred Experience with Health and Human services Thanks & Warm Regards Shivani Singh IT Recruiter | DatamanUSA, LLC | Email: [email protected] Website: www.datamanusa.com linkedin.com/in/shivani-singh-769aa7249 6890S Tucson Way Suite 100 Centennial, CO 80112 USA SBA Certified 8(a) SDB, DBE, MBE, WOSB and SWOMBA Company GSA Schedule 70 and Master Contracts with many states and local government Agencies Vendor on ITS43StaffAugCat1 - IT Services - Staff Augmentation Full Service Contractors Click Here -- Keywords: information technology procedural language Colorado Idaho Texas Local To Texas: Remote: New Opening: State of Texas is looking for System Analyst in Austin, Texas [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1386548&uid= |
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11:21 PM 10-May-24 |