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Local To Texas: Remote: New Opening: State of Texas is looking for System Analyst in Austin, Texas at Austin, Texas, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1386548&uid=

Hi

Hope you are doing well!       

Currently, we have an opening for System Analyst our direct
Texas Health and Human Services Commission .
The position details are given below. If you are interested, please send your updated resume, and let me know the best time for short discussion. 

JOB ID:
529500995

Position: System Analyst

Texas Health and Human Services Commission

Duration:  12+ Months (with possibility of extension)

Location: Austin, TX 

Level Description

We are seeking to enhance LTC department by adding a System Analyst focused on incident resolution, application stabilization, and root cause analysis. This role is crucial for maintaining operational efficiency amidst our growing and complex
business environment. The System Analyst will be responsible for swiftly managing and resolving incidents to minimize disruptions and reduce incident backlog. And perform continuous monitoring and optimize the performance of business applications to ensure
stability, and conducting thorough root cause analysis to prevent future issues. This position will provide critical technical support and also train, mentor level-1 support desk agents on a daily basis, recommend system improvements, and deliver strategic
insights into system health, significantly contributing to maintaining high operational standards and supporting our organization's sustainable growth.

II.  CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:

Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

5

Required

Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience.

5

Required

Strong Database query languages (SQL PL/SQL) experience.

5

Required

Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.

5

Required

Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions

5

Required

Strong verbal and written skills in communicating with peers and different levels of users.

5

Required

Skilled documenting processes.

4

Required

Skilled in performing remote support trough diagnostic techniques and pertinent information gathering.

4

Required

Strong skills assisting with unit testing.

4

Preferred

Experience working on projects utilizing agile project management methodologies.

2

Preferred

Experience with Health and Human services

Thanks & Warm Regards  

Shivani Singh

IT Recruiter | DatamanUSA, LLC | Email:

[email protected]

Website: 
www.datamanusa.com

linkedin.com/in/shivani-singh-769aa7249

6890S Tucson Way Suite 100 Centennial, CO 80112 USA

SBA Certified 8(a) SDB, DBE, MBE, WOSB and SWOMBA Company

GSA Schedule 70 and Master Contracts with many states and local government Agencies

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Here 

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Keywords: information technology procedural language Colorado Idaho Texas
Local To Texas: Remote: New Opening: State of Texas is looking for System Analyst in Austin, Texas
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1386548&uid=
[email protected]
View All
11:21 PM 10-May-24


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