| Systems Analyst with Healthcare and State Client Experiece -12+_Remote at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1393019&uid= Role : Systems Analyst with Healthcare Location : Remote(Austin,TX) Experience : 12+ years Rate : $55/hr on c2c Need Local to texas , State Client & Healthcare Exp mandatory Job Description : We are seeking to enhance LTC department by adding a System Analyst focused on incident resolution, application stabilization, and root cause analysis. This role is crucial for maintaining operational efficiency amidst our growing and complex business environment. The System Analyst will be responsible for swiftly managing and resolving incidents to minimize disruptions and reduce incident backlog. And perform continuous monitoring and optimize the performance of business applications to ensure stability, and conducting thorough root cause analysis to prevent future issues. This position will provide critical technical support and also train, mentor level-1 support desk agents on a daily basis, recommend system improvements, and deliver strategic insights into system health, significantly contributing to maintaining high operational standards and supporting our organization's sustainable growth. Skills(Required): Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience. Strong Database query languages (SQL PL/SQL) experience. Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner. Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions Strong verbal and written skills in communicating with peers and different levels of users. Skilled documenting processes. Skilled in performing remote support trough diagnostic techniques and pertinent information gathering. Strong skills assisting with unit testing. Skills(Preferred): Experience working on projects utilizing agile project management methodologies. Experience with Health and Human services -- Keywords: information technology procedural language Texas Systems Analyst with Healthcare and State Client Experiece -12+_Remote [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1393019&uid= |
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| 09:18 PM 14-May-24 |