| Kronos Application Analyst III- Remote at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=139335&uid= From: Apoorva Aggarwal, Amtex Systems [email protected] Reply to: [email protected] Title:Kronos Application Analyst III Location Details:Remote Duration:3-6 months Well versed in reviewing the transaction assistant, troubleshooting Kronos access and various other issues. WIM related troubleshooting / and expertise would also be great. Important Skills Technical Kronos, Workday, ADP Duties & Responsibilities: Implementation: Apply detailed knowledge of system functionality to the implementation of new applications and modules Use knowledge of user workflow to assist users in defining requirements Use technical and analytical skills to determine best approaches to tailoring system to meet individual requirement. Build and configure system to meet requirements, using available application tools Create documentation of custom builds as appropriate Develop test scenarios based on requirements Participate in testing; or, lead integrated testing, coordinating resources and organizing issue tracking Research and resolve issues Provide input to LIVE plans Provide support during LIVE events, including occasional off-hours support Provide technical and professional guidance to less experienced resources as needed Take responsibility for the more complex builds and issue research/resolution. Manage small and medium sized projects with minimal managerial oversight. Can take a key leadership role in larger projects. Develop key project management tools, including project plans, issues logs, testing plans, and LIVE plans. Ongoing Enhancements and Support: Build enhancements to current functionality using application tools Participate in detailed testing of software updates and upgrades Respond to issues reported by users; research and resolve issues in a timely fashion Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issue impacts, set appropriate expectations on issue resolution Responsible for ongoing on call duties for one or more applications which generate Incidents outside of business hours. Often this role is on call for the most critical applications requiring the fastest and most skilled level of response. Troubleshoot and resolve system issues escalated by the Help Desk Collaborate with vendor support personnel to research and resolve vendor product issues Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications Participate in cross-training, as a trainer and a learner, for personal development and to ensure adequate secondary coverage on all applications JOB KNOWLEDGE AND SKILLS: Strong technical/analytical skills demonstrated through prior IT experience, preferably in healthcare Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirement Excellent customer service orientation, including good communication skills Flexibility and can-do attitude Must be a team player and demonstrate interest in a longer-term role Passion for supporting applications in a healthcare environment Experience: Undergraduate degree and 6-8 years IT experience, or Graduate degree and 4-6 years IT experience (preferable healthcare) An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements. Thanks and Regards Apoorva Aggarwal 646-200-7167 http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=139335&uid= |
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| 09:57 PM 14-Nov-22 |