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ITSM Solution Architect at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1425196&uid=

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Guru,

Vdart

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ITSM Solution Architect

Charlotte, NC

(Can be remote but must be ready to travel if needed by the client)

Duration:12+ Month

Job Type: Contract

Job Mode: Onsite/ Remote. 

Job Description:

We are seeking a highly skilled ITSM Solution Architect with extensive experience in designing and implementing ServiceNow ITSM solutions. The ideal candidate will have a strong background in various ServiceNow modules and be capable of customizing and developing applications to meet client needs. This role requires a deep understanding of IT operations, ServiceNow capabilities, and integration with third-party applications.

Experience in following.

Design & Implementation of ServiceNow ITSM Pro including Incident Management, Problem Management,

Change Management, Release Management and Service level Management.

Development of custom applications in ServiceNow.

Contract Management Implementation.

Service Catalog & Service Portal implementation, configuration and customization

CMDB & IT Asset Management implementation, customization and administration

HR Service Delivery Implementation

ITOM - Event Management Implementation

GRC - Business Continuity Management Implementation

GRC - Experience in ServiceNow IRM, including implementation, configuration, and administration, including

modify policy and compliance workflow, mapping citations, authority documents, customizing control attestation flow.

Rich experience in ServiceNow version upgradation

Agile and Test Management Implementation

Experience in following.

App Engine Studio

UI Builder

Agent Workspace.

UI Policy, Data Policy, Client Script, Business Rule, Assignment rule, Data look up rule, Script Include,

Script Action, Access controlled list (ACL), Scheduled job, Notification, Inbound action, Record producer,

Transform map, ETL Transform map, Data Source configuration.

familiar with CSDM framework

Workflow and Flow Designer

Integration hub

REST API/Scripted REST API Integration

Virtual Agent

Performance Analytics

Automated Test Framework (ATF)

Experience in ServiceNow Integrations and automations with various 3rd party applications.

Ex
:Dynatrace, Intune, SCCM, Bigfix, Secure Vault, GitHub, MS teams, Azure AD, Solar Winds, AI Tools,

Experience in Application integration via JDBC/ODBC for all legacy applications.

Preferred

Knowledge of Maria DB

SDLC tools

Keywords: artificial intelligence user interface database active directory information technology microsoft North Carolina
ITSM Solution Architect
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1425196&uid=
[email protected]
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09:09 AM 24-May-24


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