| Bharvi - Certified Scrum Master / Business Analyst - 7+ years Exp - Ready to go anywhere in USA at Ready, California, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1436180&uid= CEIPAL ATS - Simplified Recruiting and Staffing Bharvi - Business Analyst - 7+ years Exp - Ready to go anywhere in USA Ready to go onsite anywhere in USA Consultant's Details: Consultant Name: Bharvi Employer Details: Employer:Nextgen Technologies Inc Contact Person:Kushal Email:[email protected] Note: Please call between 09:30 AM PST to 06:00 PM PST Phone: 4134240484 Bharvi's Resume SUMMARY Qualified and scrum-certified business analyst with over 7 years of experience working with technical teams to implement the organization s business requirements in health, finance, and retail domains. Leveraged analytics acumen to develop data-backed insights from complex data sources and make strategic business decisions for unique business problems. Technical Knowledge: Experienced in organizing and analyzing large data sets to ensure planning efficiency based on key data insights. Establishing reliable processes for collecting and prioritizing CRM based on IT infrastructure of an organization on platforms such as Salesforce. Strong knowledge of project management methodologies such as waterfall, scrum, agile, ITSM, JIRA, and rational unified process (RUP). Led scrum sprint planning sessions with product owners and developer teams in resource allocation, backlog prioritization, delivering increments, and creating a minimum viable product. Implementing project management practices such as sprints, Rally, and SAFe. Ensuring user stories contain adequate detail and acceptance criteria for implementation. Identifying process improvements within ITSM frameworks on ServiceNow to enhance efficiency. Utilizing data analysis languages such as advanced Excel, SQL, and python. Hands on experience in migrating on premise ETLs to Google Cloud Platform (GCP) using cloud native tools such as BIG query, Cloud Data Proc, Google Cloud Storage, Composer. Knowledgeable with the ETL process (Extract, Transform and Loading) into a data warehouse. Data Visualization, Requirements Gathering, and Documentation: Proficient in requirement specification documents including requirements elicitation, use case diagrams, user stories, BRD, FRD, activity diagrams, class diagrams, and sequence diagrams. Creating visual deliverables such as flow diagrams, RACI matrix, SWOT analysis Managing requirements traceability matrix (RTM) through the lifecycle of the project. Designed and implemented basic SQL queries for testing and report/data validation . Extensive experience in creating Business Requirements Documents (BRD), Use Case Specifications and Functional Specification document (FSD). Experience in performing GAP Analysis, Risk Analysis, cost/benefit analysis, SWOT Analysis, impact analysis, and use case analysis. Proficient in data visualization and content management platforms such as Tableau, Confluence, MS Visio, PowerBI, and MS Office. Communication: Producing business strategic proposals, communication plans, timelines, and stakeholder matrixes based on researched data and insights from SMEs. Developing scrum-oriented CRM solutions and opportunities to improve the user experience. Nurturing strong relationships and skills in cross-functional organizations and teams. PROFESSIONAL EXPERIENCE Business Analyst | CVS, remote July 2021 Current Updated website features and making the process of navigating the appointment and medical information pages more user-friendly. Ensured that new capabilities satisfy business needs and align with overall strategy by managing stakeholder requirements for business areas, project tasks, and performing data analysis. Identified and removed impediments and distractions to ensure that the scrum team(s) meet the sprint goal and complete committed work. Implemented and enforced scrum framework elements such as daily scrum, retrospectives, reviews, product backlog refinements, and more. Engaged in requirement gathering sessions, collecting and defining requirements and translating them into functional design, test planning and user documentation. Created UAT documentation, including test plans, test scripts, and test summary reports, to provide comprehensive test coverage. Created test plans, test cases and conducted functional/non-functional testing as needed, defined, and traced software defects in JIRA. Worked with business users and stakeholders to define product feature requests, business requirement specifications, and change requests. Conducted joint application development (JAD) sessions, one-on-one meetings, and web-conferences with various stakeholders to gather documents and analyze feature requests. Conducted gap analysis to identify discrepancies between current healthcare insurance processes and industry best practices, considering compliance with healthcare regulations, HIPAA privacy rules, and mandated reporting requirements. Scheduled and facilitated in a variety of business requirement gathering sessions collecting and defining requirements and translating them into business functional design and user documentation processes. Created readable dashboards, graphs, and charts using SQL, MS Visio and PowerBI for wider teams to track website feature changes before and after. Translated business user concepts, requirements, processes and ideas into a comprehensive Business Requirement Documents (BRD). Served as a liaison between stakeholders, system users, clients, managers, and the development team to gather requirements. Leveraged tools like Tableau and SQL to analyze vast healthcare data sets, locate data discrepancies, identifying cost-saving opportunities and trends in medication utilization. Leveraged SQL through Google Cloud Platform to extract insights from customer and admin data. Used ClearQuest to track feature quality and usability and ServiceNow to track project, infrastructure, and asset changes. Assisted in the creation of training materials specific to healthcare workflows and conducted user training sessions, focusing on adoption of new technologies and processes. Collaborated with cross-functional teams in the implementation of healthcare IT systems, such as EHRs, using tools like JIRA to analyze & capture bugs, track and manage dashboard any type of updates for project release. Developed strategies for managing organizational change during implementation communication plans, training programs, and addressing resistance to ensure smooth adoption. Create comprehensive end-user documentation user manuals, guides, FAQs to provide clear instructions on effectively using the new IT upgrades using Confluence. Conferred with staff of organizational units to analyze current operational procedures, identified problems, and understood specific requirements such as forms of data input, how data will be summarized and used, formats for reports, etc. Business Analyst | Cisco Systems Inc., San Jose, CA August 2019 May 2021 Initiated and executed early product field trials for 7 user acceptance testing (UAT) programs. Created customer requirements, tested effective feedback questions, analyzed responses, organized data in readable charts and graphics using PowerBI, and enforced program deadlines. Served as the ScrumMaster for 4 product releases, managed customers and calls, communicated with 100+ team members to ensure successful customer feedback implementation through sprints. Delivered requirement issues to the product team and conducted follow-up testing to ensure that the affected functionalities and fixes have been implemented successfully. Provided status updates to all stakeholders including customers, product managers, sales, marketing, engineers, documentation leads. Arranged and led weekly customer kick-off, onboarding, feedback collection, and close-out calls through emails, virtual calls, presentations, and more. Managed data collection on Excel and integration on SharePoint for all EFT program and release statuses, customer contact information, feature information, and user stories. Applied queries and databases analyses using Microsoft SQL to identify customer data patterns. Prepared Business requirement documents (BRD) and mapped requirements to prepare Functional Specification Documents (FSD). Performed data analysis to recommend and support business process improvements. Incorporated SharePoint and Excel as a medium to locate all EFT documentation, timelines, feature information, and stakeholder information. Participated in analyzing business requirements and production specifications for changes made to technology and feature applications. Worked closely with the development team to clarify and understand functionality, resolve issues, and provided feedback from the UML diagrams. Maintained customer relationships by supporting them through the UAT gathering all feature feedback and communicating them to product teams, developers, marketing teams, etc. Ran trainings with appropriate SMEs, provided support to end users implement the product, and provided quick solutions to resolve issues. Worked directly with customers to translate business requirements into technical specifications working with developers to prepare design documentation, and accomplish the expected results. Set up a direct and efficient system for customers to connect with engineers with feedback to resolve system errors, bugs, and other end-user concerns. Identified and documented current and future state process workflows and data flows. Gained experience and exposure to enterprise data management, data analysis, and data lifecycle. Business Analyst | Intuit, Mountain View July 2018 July 2019 Created 2 dashboards that were used to monitor and drag budget forecasts for operational expansion for a national organization on Salesforce. Managed activities with a team within the project including requirements gathering, testing, improving processes for the business users. Conducted background data research using SQL in databases to support and analyze how the agile methodologies and processes that were implemented impacted the data in the dashboards. Optimized and improved businesses process that impacted end-users of the customer such as order-to-pay, accounting, upgrades using Oracle, etc. Supported project work with 3rd party vendors to understand/resolve open system issues, upgrade software, and provide new functionality. Extensive experience in various reporting objects like hierarchies, filters, calculated fields, data sets, groups and parameters etc. in SQL and Tableau. Developed and optimized SQL queries for generating custom reports, dashboards, and visualizations in tools such as Power BI and Tableau. Supported upper management to assess asset data and change, including tracking delivery and installation of assets to customers. Utilized Python libraries to analyze large datasets and generate insightful visualizations for decision-making purposes. Prepared Scripts in Python and for Automation of administration tasks. Read python code and documentation to submit any pull requests to help improve dashboard features and forecast data. Documented and visualized forecasting funnels to display an accurate representation of customer experience through an intuit product lifecycle. Presented findings, recommendations, and progress updates related to ITSM projects to executive leadership and key stakeholders. Built a scalable documentation with a team for current and future demand planning processes in a centralized location to enable growth. Set up calls with all financial stakeholders, IT and engineering teams on a regular basis on zoom. Conducted weekly update meetings, reporting meetings, budget and planning meetings through curated presentations. Created training materials and hosting training sessions with users with corresponding SMEs. Set up meeting agendas and host various client forums and adopt innovative ideas to efficiently run forums with many participants. Business Analyst | Cred PR, San Francisco, CA January 2017 July 2018 Managed 10 executive-level clients from Dropbox, Pinterest, Unbabel, etc. to secure more than 15 events for clients to speak at in relevant industries. Submitted client proposals through the established process including drafting and pitching their speech topics to event vendors. Developed innovative measurement frameworks to identify actionable KPIs and diagnostic measures for marketing and PR programs, driving an increase of 20% in campaign budgets. Conducted media analysis to gauge market trends and target audience and devise strategies for successful sales pitches. Conducted gap analysis at various points in the speaker submission process to better understand client-event acceptance rates and identify where account managers can minimize response time. Conducted live and virtual event research to increase knowledge of industry best practices surrounding events to proactively identify potential risks and competition. Organized and updated thousands of events with detailed administrative information about the event on content management platforms and databases such as Airtable and Cvent. Interpreted results of data analyses processes and communicated the findings through reports and dashboards to stakeholders including the account managers, sales and PR teams, event vendors. Generated event charts and dashboards on Tableau in real-time based on pitch approvals, acceptances, delays, change requests, client feedback, and speaker requirements. Utilized SQL, Excel, and several Marketing/Web Analytics tools (Google Analytics, Bing Ads, AdWords, AdSense, Criteo, Smartly, SurveyMonkey, and Mailchimp) in order to complete business & marketing analysis and assessment. Running SQL scripts, creating indexes, stored procedures for data analysis. Data Lineage methodology for data mapping and maintaining data quality. Implemented SQL queries and tools such as data entry, data set comparison, filtering, grouping, etc. Drafted client bio pitches, created briefing docs, and led group submissions to event vendors on behalf of 2 speaker teams. Reformatted daily-use documents such as speaker submission templates, consolidated client onboarding process, published 3 client case studies. QUALIFICATIONS & SKILLS Business Analysis Experienced in understanding specific business requirements and tools for process optimization. Business Process Modeling Requirements Gathering Data Analysis Data Analysis Tools and Platforms Proficient in reading, organizing, analyzing large amounts of data. SQL, Python, Google Analytics, Google Cloud Platform (GCP) Data Visualization Created interactive and visually compelling dashboards to present data patterns and insights. Tableau, Confluence, PowerBI Project Coordination and CRM Tools Led end-to-end project delivery and daily management using various tools to best support requirements, resources, and stakeholders. Salesforce, ServiceNow JIRA, Rally, Notion, Airtable Project Methodologies Integrated various project methodologies to maximize sprint and deliverable efficiency. Agile, Scrum (CSM), Waterfall, ITSM Testing, SDLC, and Project Processes Supported end-user and customer requirements through implementation of various processes. UAT (User Acceptance Testing) QA and QC implementation Scope Management Risk Management and Analysis Change Management Documentation Created various documents such as user manuals and process flowcharts, deliverables to fulfill needs of the business process. BRD (Business Requirements Documents) FRD (Functional Requirements Documents) RTM (Requirements Traceability Matrix) Use Case Diagrams Process Flow Diagrams Gap Analysis Reports Microsoft Office Utilized MS Office tools to streamline and track data, requirements, changes for accurate projections and data mapping. Excel, SharePoint, Visio, MS Projects EDUCATION New York University, January 2016 - May 2017 M.S. in Project Management California State University, Fullerton, September 2011 - May 2015 B.A. in Communications, Public Relations CERTIFICATION Certified Scrum Master, Scrum Alliance Note: Please call between 09:30 AM PST to 06:00 PM PST Kushal | 1735 N 1St ST., Suite 308 |San Jose, CA 95112 NextGen Technologies Inc Email: [email protected]. Website: www.nextgentechinc.com | 4134240484 | Keywords: quality analyst access management business intelligence information technology golang microsoft California Bharvi - Certified Scrum Master / Business Analyst - 7+ years Exp - Ready to go anywhere in USA [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1436180&uid= |
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| 01:09 AM 30-May-24 |
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