| Business Analyst :: Hybrid Boston, MA -LOCAL :: H4 EAD :: USC at Boston, Massachusetts, USA |
| Email: manisha.yadav@infotechspectrum.com |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1447892&uid= From: manisha, infotechspectrum manisha.yadav@infotechspectrum.com Reply to: manisha.yadav@infotechspectrum.com POSITION Business Analyst LOCATION Hybrid Boston, MA (Locals Only) DURATION 6 Months INTERVIEW TYPE Video VISA: USC, H4EAD ONLY Boston, MA (Locals Only) REQUIRED SKILLS Knowledge of Technical Services domain including Hardware Services, Software Services, Customer Services, and Service Sales is required. Knowledge of Oracle Cloud (mostly focused on Service) Service Cloud, (incorporates the following) Service Logistics, Field Service, Assets/Install Base, Subscriptions, and Spares Management. Knowledge of Salesforce (Service Cloud, Field Service Lightning, Digital Experience (Communities). Knowledge of Sales Cloud is preferred. RESPONSIBILITIES Manages and follows software development life cycle and leads formal computer system validation activities that comply with regulatory bodies requirements where applicable. Gathers system requirements, configures system, and manages system break fixes. Translates business requirements for developers to implement. Monitors solution integrations to ensure functioning of integrated systems. Monitors and prepares system for updates. Manages issue triaging, including troubleshooting, investigating, performing root cause analysis, and engaging stakeholders for issue resolution. Develops and maintains processes to continuously monitor data quality and integrity in applications, including ticket management and license management. Works with internal and external stakeholders to develop new requirements for the design and implementation of new service tools and improvements. Proactively communicates and collaborates with stakeholders to analyze information needs and functional requirements. Maintains up-to-date knowledge in the applications of new and existing products and solutions. Identifies and drives business, project process, and workflow improvements where appropriate. Develops presentations to share data collection, analysis, and recommendations. Provides leadership with information for decision making and planning. Effectively promotes Haemonetics services and solutions to increase customer satisfaction and utilization of such solutions to achieve established growth targets. Coordinates technical training and support for customers and employees. Thank You Best Regards Manisha Yadav InfoTech Spectrum Inc 2060, Walsh Ave, #120, Santa Clara, CA 95050 Email : manisha.yadav@infotechspectrum.com Web: w ww.infotechspectrum.com Keywords: California Massachusetts Business Analyst :: Hybrid Boston, MA -LOCAL :: H4 EAD :: USC manisha.yadav@infotechspectrum.com http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1447892&uid= |
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| 12:55 AM 04-Jun-24 |