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Lead ServiceNow ::::: (REMOTE - NOH1B /CPT) at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1487501&uid=

T
itle:

ServiceNow Lead

Visa:

NOH1B /CPT

Location:

REMOTE

Duration:

6+ Months

MOI

Phone / skype

Job Responsibilities:

Assess and advise on platform function, performance, and availability.

Partner with other business functions to support cross functional projects and modernization initiatives across the organization.

Work with Architects and Developers to deliver services and tasks using workflows to manage process and meet business requirements.

Host and participate in project meetings and hold platform governance meetings to ensure proper alignment across multiple functions and towers.

Manage platform workload and SLAs. Provide advice on how services are delivered with a vision for improvement.

Participate in Agile process, story discussions and other Agile process areas.

Participate in platform upgrades. Guides ITSM implementation tasks including but not limited to configuration, integration, testing, requirements gathering, and solution design. Strong technical acumen and capability, with demonstrated results.

Experience working with ITSM, HRSD, Strategic Portfolio Management modules.

Champion ServiceNow space and drive best practices. Provide platform support throughout the organization.

Identify, research, track, and solve technical platform issues. Responsible for team performance, tracking, quarterly reviews, and other KPI delivery

Skills and Experience Required:

Required:

10+ years experience increasing management of ServiceNow platform and core process functions.

Established knowledge of ServiceNow and ITIL.

Knowledge of standard enterprise hardware, terms, functions, and equipment.

Strong written and verbal communication skills.

Skilled servant leader and able to manage a diverse team of IT professionals.

Experience working with a global team across multiple regions and time zones.

Experience working in a matrixed organization.

Working knowledge of various best practice frameworks including ITIL, service management, project management, etc.

Education:

Bachelors degree in computer science or related discipline.

Balraj Singh,

Technical Recruiter

Jersey City, NJ 07307

Email:

[email protected]

Web:

www.votoconsulting.com

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Keywords: information technology New Jersey
Lead ServiceNow ::::: (REMOTE - NOH1B /CPT)
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1487501&uid=
[email protected]
View All
09:54 PM 17-Jun-24


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