Analyst IT Operations (L2 Production Support)-Hybrid in Woonsocket-No H1B-CPT at Woonsocket, South Dakota, USA |
Email: [email protected] |
From: sunny, Source Infotech Inc [email protected] Reply to: [email protected] Hi, Hope you are all doing well, Please find the details of Requirement, Title: Analyst IT Operations (L2 Production Support) Company: CVS Health Hybrid in Woonsocket, RI 2 days a week starting week 1 Duration: 6+ months No H1B/CPT Phone/Skype Need only trusted candidates Background Check: 7-year criminal (federal, county, state) Employment verification 7 years Education verification For this role need the Teradata with Linux/Unix Scripting for the production support is what is most important Must haves: 5-8+ years of experience in Production support/maintenance in an onshore-offshore model environment Must have and proven strong Analytical, positive attitude towards analyzing, recovery and fix an issue Must have 5-8+ or more years of hands-on experience and can deep dive into issues in the technologies related to: Unix/Linux scripting PL/SQL Informatica 10.4 (Power Center) SQL Developer/Toad Putty Rally Control M Scheduling Teradata SQL Assistant Teradata Viewpoint Release/Deployment, Operational Readiness, Production Governance is a must Bachelor's degree or foreign equivalent in Computer Science, Information Systems, Engineering, or related field is required. Must be a self-starter, quick learner/adapter of new/required technologies to meet the project requirements to support day-2-day support activities Ability to understand complex problems, identify root causes and remain goal-oriented within a dynamic environment Proven high performer, demonstrated by consistent high-performance reviews, exceptional customer service management Computer competency and literacy in Microsoft Windows applications especially with Excel, Word, PowerPoint, Outlook is a must. Strong interpersonal and communication skills, including the ability to interact at all levels of the organization in person and over email is a plus.(Senior Leadership, Business Leadership, Technical resources, 3rd party vendors) Pluses: Working experience in Retail/Pharmacy area is a plus Basic understanding of application development/architecture, change management, incident and problem management is a plus Day to day: Troubleshooting batch events in Informatica, Unix, SAP Perform analysis & code deployment of recurring problems, provide recommendations and work with outside teams to identify/implement solutions Perform analysis and provide recommendations to enhance support processes such as documentation and/or monitoring Assure quality, security and compliance requirements are met for supported areas. Analyze performance trends and recommend process improvements to ensure SLA's are met. Thanks, Sunny IT Recruiter Source InfoTech Inc., Email: [email protected] Keywords: information technology procedural language Rhode Island Analyst IT Operations (L2 Production Support)-Hybrid in Woonsocket-No H1B-CPT [email protected] |
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03:03 AM 04-Jul-24 |