| Senior Technical Writer==Washington DC(Hybrid 1 day in 2 week) at Day, New York, USA |
| Email: [email protected] |
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From: AZAD, RCI [email protected] Reply to: [email protected] Position : A252: Senior Technical Writer Location: Washington DC (Hybrid Role, Onsite 1x every 2-week period DMV area only) Duration : 12+ Month Duties and Responsibilities: - Liaise with department heads and end users to identify business procedures and establish documentation needs for hardware and software. - Analyze IT project requirements to determine type of documents needed - Collaborate with systems and development staff to collect and interpret technical information. - Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures - Track the development and delivery of monthly, quarterly, and semiannual documents and reports; - Perform technical edits and support quality reviews. - Develop quality standards, graphics, format, and style for internal and external IT documents. - Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials - Contribute to the organization's messaging strategy, crafting content guides for new products and features - Understand new features, learn how they work, and document them in crisp, easy-to-follow language - Improve existing documentation based on customer feedback. - Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed. - Learn complex concepts and communicate information easily and clearly to internal employees and the end user community. - Use visual models and tools to communicate workflows, communications, relations, and system operations. - Performs other related duties as assigned. Education: -Bachelors degree in computer science, IT or related field -ITIL & SaFe Agile Certifications preferred Qualifications: -5+ years of experience as a Technical Writer -5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint. -Excellent written communication and grammatical skills. Strong attention to detail is critical. -Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities. -3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint. -Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures -3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web -Demonstrable experience in technical communication or instructional design Skill Required / Desired Amount of experience candidate have in years Experience as a Technical Writer Required 5 Years Experience using content publishing tools to write, format, manage, and publish technical content on the web Required 3 Years Hands-on experience with Adobe Acrobat Pro. Required 3 Years Demonstrated proficiency in MS Suite software (Word, Excel, PowerPoint, Project, Sharepoint, and Visio) to conduct all job responsibilities Required Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures Required Excellent written communication and grammatical skills. Required Bachelor's Degree in Computer Science or related field Required Keywords: information technology microsoft Senior Technical Writer==Washington DC(Hybrid 1 day in 2 week) [email protected] |
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| 11:22 PM 12-Aug-24 |