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Job opportunity for Mainframes Production Support Assistant at Downey, California, USA
Email: [email protected]
From:

Raghu,

West Advanced Technologies, Inc

[email protected]

Reply to: [email protected]

Hi,

My name is

Raghu

and I am a Staffing Specialist at West Advanced. I am reaching out to you on an exciting job opportunity with one of our clients.

Please go through the Job description and let me know if you are comfortable with the requirement. please share you updated resume and let me know the best time to reach you to discuss

Job Title:

Mainframes

Production Support Assistant

Location: Downey, CA, 90242

Duration: 12 Months

LA County ISD D

Description:

The IT Production Support Assistant works under the direction of a team lead or section manager to support production applications running in mainframe and midrange computing environments. The IT Production Support Assistant supports production jobs running in mainframe and mid-range server environments, including job creation and scheduling, job execution, monitoring and troubleshooting of job issues; supports mainframe COBOL applications using the County's source code storage and compilation tool to promote program packages and members, as requested by application developers; sometimes works in a paired programming environment for knowledge sharing and training purposes; reviews and submits procedural documentation, and participates in team presentations to help build team skills expertise; manages incident tickets using a tracking software application to update each incident or request with action taken / resolution; coordinates and / or controls the operation of the mainframe console, assignment of devices, reply to operator messages, and the operation of input and output devices by executing jobs according to predefined schedules, complying with and enforcing computer operation standards; executes many tasks during the shift in a 24/7/365 full coverage environment.

Required Skills:

The IT Production Support Assistant will possess knowledge and experience in customer service; flexibility; interpersonal skills; leadership; organizational awareness; problem solving; excellent communication skills, speaking and writing.

This classification requires at least two (2) years of experience in the last five (5) years working with IBM mainframe operations and production control environment including ordering, holding, submitting, cancelling, and monitoring production jobs using the scheduling software application, Control-M. Two (2) years of experience in the last five (5) years working in a data center interacting closely with customers and managing incident tickets using a tracking software application like Cherwell service management tool. Two (2) years of experience in the last five (5) years working with mainframe software Endevor to move the customer application programs and application source elements such as Job Control Language (JCL), Procedures (PROCS) and Control Statements to Endevor libraries.

A high school diploma or equivalent.

Skills Preferred:

One year experience operating a commercial high-speed printer, such as a Canon varioPRINT 6220 TITAN MICR to print large volume jobs

Additional Information:

NOTE - THIS IS A 24/7/365 SECTION/TEAM. THE SCHEDULE MAY CHANGE DAY/SWING/OVERNIGHT. THIS IS A HYBRID WORK SCHEDULE TELEWORK AND ONSITE. THE RESOURCE MUST BE TOLD BEFORE AND CONSENT TO THIS SCHEDULE - WORKING OVERNIGHT AND WEEKENDS IS A HIGH POSSIBILITY, BUT ADVANCE NOTICE WILL BE PROVIDED.

Details Required:

Full Legal Name:

Phone Number:

Email ID:

Current Location:

Last 4 digits SSN:

Visa Status:

Willing to relocate:

Best time reach:

Availability for the Interview:

DOB:

Education passed out year:

Thanks & Regards,

Raghu Nunna

Accounts Manager

West Advanced Technologies, Inc

[email protected]

Serving government agencies for 25 Years

www.wati.com

Keywords: access management information technology golang California Idaho Louisiana
Job opportunity for Mainframes Production Support Assistant
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02:25 AM 15-Aug-24


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