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Senior Business Analyst at Remote, Remote, USA
Email: akash.s@tekinspirations.com
From:

Akash Sharma,

Tekinspirations

akash.s@tekinspirations.com

Reply to:   akash.s@tekinspirations.com

Title: Senior Business Analyst ITSM/ITAM Implementation Specialist

MOI: Skype

Duration: 12 Months

Location

: Sacramento, Ca

Local candidate's (no relo) highly preferred. WITH LOCAL DL of CA

Also need LinkedIn ID,

past state client experience is mandatory 

Only legit candidates are acceptable other wise i will reject them right away.

Job Description :

Required Qualifications :

The proposed project person will be able to adhere to the hybrid working model by working on-site 2-3 days per week in West Sacramento, CA.

At least five (5) years of experience within the last ten (10) years working as a Business Analyst with large organizations, leading or participating in the technical implementation of ITSM and ITAM solutions such as ServiceNow automating complex business processes, performing all the following activities 

Creating and maintaining requirement management plan

Assessment of analysis scope and tasks

Planning business analysis tasks

Facilitating joint application design (JAD) and/or collaborative design sessions

Elicitation, definitions and documentation of various business, user, and system requirements

Analysis for business process improvement, application design and workflow automation

Modeling and documenting new functional requirements; use case development.

Leading and working within cross-functional teams that include business subject matter experts, application architects, developers, and testers

Work closely with the ServiceNow implementation vendor team

At least seven (7) years of experience within the last ten (10) years producing business analysis deliverables shown in the following list: 

Business requirements, business rules, and business process model

Use cases, functional requirements and/or functional specifications

Non-functional requirements

Stakeholder requests

Procurement documentation

Transition plans and/or implementation requirements

Traceability matrices

At least three (3) years of experience using Rational Requisite Pro, HP ALM, Jama Software, or other requirement gathering tool to document functional and non-functional requirements, design specifications and provide full traceability for projects.

Experience as a Business Analyst with the State or Federal government.

Experience as a Business Analyst leading or participating in the technical implementation of ITSM and ITAM solutions, such as ServiceNow, including, but not limited to the following areas of focus:  

Incident Management

Change Management

Problem Management

Configuration Management

Hardware Asset Management

Software Asset Management

Cloud SaaS Cost Management

Request Management Service Catalog

End User Experience

Service Portfolio

Asset Discovery

Service Level Management

IIBA Certified Business Analysis Professional (CBAP or CCBA). 

Experience in Agile project management methodology or Scaled Agile Framework.

Experience in the ITIL Framework.

Bachelor degree in Computer Science, Computer Engineering, Management Information Systems or related fields from an accredited or government-sanctioned college/university. 

Keywords: information technology hewlett packard California Idaho
Senior Business Analyst
akash.s@tekinspirations.com
akash.s@tekinspirations.com
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05:45 AM 27-Aug-24


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Location: Sacramento, California