| Urgent openings for Technician Desktop Management - Infrastructure Services (IS) required in Iselin, NJ(South)-Day -1 onsite at Iselin, New Jersey, USA |
| Email: [email protected] |
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From: Priya Mishra, KKsoftwareassociates [email protected] Reply to: [email protected] Hello, Hope you are doing good. This is Priya from KK Software Associates LLC. We are the Preferred vendor for the clients. I found your resume suitable for one of the job opportunities we currently have. Please find the detailed job description and please do let me know if you are interested in this opening: Job Title: Technician Desktop Management - Infrastructure Services (IS) Location- Iselin, NJ(South)-Day -1 onsite Contract Experience (Years): 2-4 Role Description: Maintain Inventory of equipment: Maintain Inventory of hardware; Track new hardware; ensure equipment is tagged. Provide reporting Detail Oriented, organized, familiar with equipment.Coordinate maintenance and repair of printers: Technical knowledge of printers and the arrangement we have with Real Time to properly evaluate the need to have a vendor come in.Desktop Patch Deployment: Ensure all Corporate computers are properly patched with latest security patch(es) within the expected time frame as identified by the IT Security Analyst. Analytical, logical thinking and knowledge of the Huber hardware inventory; knowledge of the patches to be deployed and the means used to deploy them. Accountability in this area is a must.Helpdesk Phones/Emails/Chats Answer Corp ITCS calls & respond to Corp ITCS emails. Open and assign Work Orders to analyst with appropriate prioritization. Make proper evaluation of the issue by asking specific questions to enable an efficient and targeted resolution. New Install or Upgrade of Software Schedule installation and testing of software. Ensure software request form was submitted and license is compliant before installing. Knowledge of software compliance issues to follow Helpdesk process for new software acquisition and install.Orientation & Training: AD Logon ,Outlook, Telephone, V-mail Coordinate with Admin Asst to schedule & administer training for new hire on start date to include: MS Outlook Telephone, voice mail, AD login. Must provide user with information sheets. Good teaching skills; customer service; articulate; must be proficient in MS Outlook, telephone features & functions; voicemail features and functions.Provide clients with loaner notebooks: Access Hardware inventory to provide and schedule both the distribution and return of equipment. Equipment must be tested prior to release to ensure it is clean and working properly. Refresher of notebooks and DFS Returns Clean off leased PCs and securely wipe PCs for returns and have shipped back by appointed day. Relocate equipment Schedule and coordinate relocation of equipment. Move equipment, reconnect and test. Competencies: Desktop Management - Infrastructure Services (IS) Essential Skills: Working knowledge and familiarity of various technologies including: ServiceNow, Windows 10, Windows 11, Windows Autopilot, Cisco AnyConnect, Citrix, PCMover, BeyondTrust Remote Support, MS Office 365, Zoom, Active Directory, Ivanti, Dell laptop hardware, Printers, Rufus, MS Teams, OneDrive, iPhone, Android, Adobe Acrobat, RingCentral, Okta, Azure, Intune, MobilIron Thanks & Regards, Priya Mishra Lead US IT Recruiter 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: (469) 325-3090 Email: Priya.m @kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: active directory information technology microsoft New Jersey Ohio Texas Urgent openings for Technician Desktop Management - Infrastructure Services (IS) required in Iselin, NJ(South)-Day -1 onsite [email protected] |
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| 10:52 PM 01-Oct-24 |