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Need of Senior DevOps Support Engineer at Houston, TX at Houston, Texas, USA
Email: [email protected]
From:

lokesh,

Siri info solutions Inc

[email protected]

Reply to: [email protected]

Hello ,

My Name is Lokesh . I am reaching out to you today because we have your resume in our database and wanted to check if you are currently available in the market actively looking for an opportunity. Please see the below mentioned requirement and I believe you would be a good match for the role. I would appreciate if you could respond with your updated resume along with the good time to speak so we can move forward with the process.

Title: Senior DevOps Support Engineer

Duration: Long Term Contract

Location: Houston, TX Day 1 Onsite

Role Overview

We are seeking a skilled and experienced Senior DevOps Support Engineer to join our team. This role focuses on managing and improving our DevOps processes, with a strong emphasis on Change, Incident, and Problem Management. You will collaborate with cross-functional teams to troubleshoot issues, drive automation, and support the overall infrastructure. The ideal candidate will have a broad range of skills across development, cloud infrastructure, and system management, and will bring expertise in managing complex, enterprise-level environments.

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Key Responsibilities:

Change Management: Oversee and implement change management processes to ensure minimal disruptions and proper communication of changes across systems.

Incident Management: Identify, prioritize, and resolve incidents to restore services quickly. Coordinate with relevant teams for troubleshooting and root cause analysis.

Problem Management: Investigate recurring issues and implement long-term solutions to prevent reoccurrence.

Support CI/CD Pipelines: Maintain and improve continuous integration and deployment processes for efficient development workflows.

Cloud Infrastructure: Manage cloud services, particularly with a focus on Azure native services, ensuring high availability, security, and scalability.

Windows Server Administration: Configure, manage, and troubleshoot Windows Server environments, focusing on vulnerability management and patching.

Database Support: Troubleshoot SQL and MS SQL Server-related issues, ensuring database performance and reliability.

Reporting and Analytics: Build, modify, and maintain reports using Power BI to provide insights into system health, performance, and support activities.

Ticketing System Management: Handle incidents and requests through platforms like ServiceNow, Jira, or similar ticketing systems.

Collaboration: Work closely with developers, system administrators, and other stakeholders to address issues, provide support, and improve operational efficiency.

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Essential Technical Skills (Preferred but not mandatory to have all):

Programming/Scripting: Experience with C#/.NET or Python for automation and integration tasks.

Database Troubleshooting: Strong experience with SQL and MS SQL Server troubleshooting and management.

Cloud Services: Expertise with Azure services (e.g., VMs, Azure DevOps, storage, networking).

CI/CD: Understanding and implementation of CI/CD pipelines and tools.

Power BI: Proficiency in Power BI for report creation and editing.

Windows Server Administration: Experience managing and configuring Windows Servers, including vulnerability patching.

Ticketing Systems: Experience with systems like ServiceNow or Jira for managing incidents, changes, and requests.

________________________________________

Preferred Qualifications:

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

5+ years of experience in a DevOps, System Administration, or Support Engineering role.

Strong understanding of ITIL processes, particularly around Change, Incident, and Problem Management.

Excellent communication skills, with the ability to explain complex technical issues to non-technical stakeholders.

Essential Technical skills:

1. DevOps, Change/Incident/Problem management

2. C#/.NET / Python

3. SQL, MS SQL Server troubleshooting experience

4. Power BI Building and editing reports

5. Cloud expertise, preferably Azure native services

6. Windows Server, Management and configuration, Vulnerabilities and patching

7. CI/CD

8. ServiceNow or Jira

9. Agile

BEST REGARDS

LOKESH

Technical Recruiter

Siri InfoSolutions Inc.,

MWBE Certified

E-Mail [email protected]

Keywords: csharp continuous integration continuous deployment access management business intelligence microsoft Texas
Need of Senior DevOps Support Engineer at Houston, TX
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06:36 PM 09-Oct-24


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