| JDE Manufacturing Functional or Techno-Functional- Franklin lakes, NJ- Remote at Franklin Lakes, New Jersey, USA |
| Email: [email protected] |
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From: James Smith, Yochana Solutions INC [email protected] Reply to: [email protected] Job Title- JDE Manufacturing Functional or Techno-Functional Location Franklin lakes, NJ- Remote Duration 1+year MANUFACTURING SR. SUPPORT ANALYST 1. Extensive experience in JDE EnterpriseOne Manufacturing modules like PDM, SFM, MRP, WO processing, MFG Acct. 2. Resource having techno functional skills to support issues is desirable. 3. Support for interfaces to MFG PRO, Demand Solutions, Positive pay and Labelling solutions, Oracle APS etc is desirable 4. Ability to understand highly customized Manufacturing Accounting process General Support Responsibilities: 5. Application testing for all system changes and projects. 6. Knowledge transfer and other support related activity. 7. Second level support for resolution of service requests. 8. Second level support for resolution of system defects 9. Key involvement in the resolution of high severity user issues and system defects 10. Review and approve root cause analysis, work arounds and support 11. Documentation prepared by Support analysts 12. Provide guidance and expertise to Support analysts in resolving very complex issues. 13. Interact with Business users throughout the lifecycle of the support call from initiation till closure. 14. Resolving all JDE level 2 Application Support calls logged thru Help desk 15. Regular interaction with JDE development and CNC Admin support team to involve them in resolving issues. 16. Own the support tickets pertaining to their respective Modules till closure. 17. Provide On call support after business hours for high severity issues. 18. Experience in working on JDE projects with onsite offshore model for Application Development and support. (1.) To monitor occurrences of new software releases, support packs and kernel upgrades and how these affect the application and users. (2.) To perform troubleshooting at the ERP and database level (3.) To train and transfer knowledge to the team members (4.) To administer ERP in production environment (5.) To manage database optimization, back-up and recovery Thanks & Regards, James Smith- Team Lead [email protected] Direct No: 949-201-1313 Yochana Solutions INC Windsor, Ontario- Canada Farmington hills, MI-48335- USA USA | CANADA I INDIA W: www.yochana.com Note: This is not an unsolicited mail. If you are not interested in receiving our e-mails then please reply with subject line Remove Keywords: Michigan New Jersey JDE Manufacturing Functional or Techno-Functional- Franklin lakes, NJ- Remote [email protected] |
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| 12:45 AM 10-Oct-24 |