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Urgent Requirement || ServiceNow Technical Consultant (ITSM) || Remote|| 6+ Months at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1835632&uid=

From:

Suraj Prashar,

Pivotal Technologies

[email protected]

Reply to: [email protected]

Hi,

Hope you are doing great!!

Please find the requirement below, If you find yourself comfortable with the requirement please reply back with your updated resume and

I will get back to you or I would really appreciate if you can give me a call back at my contact number
(703) 570-8775 * (Ext. 232).

Job Title: ServiceNow Technical Consultant (ITSM)

Location: Remote

Duration:

6+ Months

Interview: Video

Visa Type: No //CPT

Job Description:

We are seeking a ServiceNow Technical Consultant (ITSM/Reporting).

We are seeking individuals based in PST. This position is slated to start either mid-November or mid-December.

Due to our end client, candidates must be eligible to work in the US without a need for sponsorship now or in the future.

CAI is seeking a trained and certified ServiceNow Professional with experience in ITSM Suite. All work will be completed in ServiceNow and will require experience with SDLC and PPM for all project status, requirements, story management and testing. Interacting daily within ServiceNow to Managing Customer Incidents and Request related to the build and implementation of ServiceNow Applications, Modules, etc.

What Youll Do

Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications.

Deliver a high level of knowledge and customer service within the ITSM Suite.

Explain the offerings available with ServiceNow ITSM Suite.

Ability to architect, develop and convert customers legacy solutions into ServiceNow is a plus

Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations

Apply Agile software development practices for customizations to the platform and applications

Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators

Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable

Effectively manage and execute high level tasks assigned via 'stories'

Assists junior analysts through project(s) lifecycles

Manages work against an often demanding timeline

Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily

Flexible and has the ability to manage multiple projects concurrently

What Youll Need

Required:

Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting

5+ years of ServiceNow Development

ITSM Suite experience

Event Management, Discovery, Service Mapping and Orchestration

ServiceNow Admin (or higher) certifications desired (not required WITH equivalent experience)

ServiceNow Certified System Administrator

ServiceNow Certified Implementation Specialist

Background in either software development or IT Service management

Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus)

Understanding of Agile based approach to software development (SCRUM experience a plus)

Ability to work remotely and largely unsupervised, and to deliver to written requirements

Effective communication skills via verbal and non-verbal methods

Strong attention to detail

Problem solving ability

Keywords: information technology
Urgent Requirement || ServiceNow Technical Consultant (ITSM) || Remote|| 6+ Months
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1835632&uid=
[email protected]
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08:47 PM 11-Oct-24


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