| Genesys -Contact Center at San Antonio, Texas, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1838977&uid= From: lavanya, KK asscoiates [email protected] Reply to: [email protected] We are hiring hashtag#Genesys_ContactCenter for one of my client in interesting candidates please send resumes to [email protected] Visa status: : H1B / GC/USC /GCEAD Position Genesys -Contact Center Location: San Antonio,TX Competencies: Genesys Engage, IT IS_CNS_Contact Center_Cisco Experience (Years): 8-10 Essential Skills: Manage day-to-day operations of the Genesys contact center system.Monitor and analyze call metrics to optimize performance and service levels.Provide technical support and troubleshooting for Genesys applications.Collaborate with IT and other departments to implement system upgrades and enhancements.Train and support contact center staff on Genesys functionalities and best practices.Develop and maintain documentation related to system configurations and processes.Assist in designing and implementing workflows and IVR solutions to improve customer experience.Prepare reports and present findings to management on call center performance. Keywords: information technology green card Texas Genesys -Contact Center [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1838977&uid= |
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| 08:58 PM 14-Oct-24 |