Home

Contact Center- Genesys at Center, Colorado, USA

Email: [email protected]

From: Abhishek Singh, KK Associates [email protected] Reply to: [email protected] Engineer Manage day-to-day operations of the Genesys contact center system.Monitor and analyze call metrics to optimize performance and service levels.Provide technical support and troubleshooting for Genesys applications.Collaborate with IT and other departments to implement system upgrades and enhancements.Train and support contact center staff on Genesys functionalities and best practices.Develop and maintain documentation related to system configurations and processes.Assist in designing and implementing workflows and IVR solutions to improve customer experience.Prepare reports and present findings to management on call center performance. Genesys Engage, IT IS_CNS_Contact Center_Cisco Keywords: information technology Contact Center- Genesys [email protected]

[email protected] View All

09:02 PM 14-Oct-24

To remove this job post send "job_kill 1839018" as subject from [email protected] to [email protected]. Do not write anything extra in the subject line as this is a automatic system which will not work otherwise.




Pages not loading, taking too much time to load, server timeout or unavailable, or any other issues please contact admin at [email protected]


Time Taken: 0

Location: ,