| Mainframe Admin/Analyst || Remote in DC, MD, VA & WV || USC & GC at Remote, Remote, USA |
| Email: [email protected] |
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Mainframe Admin/Analyst Location: Remote Candidates MUST reside in DC, MD, VA, or WV to be considered. Will be onsite 1-2x per quarter for team meetings. Duration: 6 month contract to hire Candidate Status Requirement: USC & GC Interview Process: 2 round video interview Project Summary CareFirst FEPOC is seeking a Sr. Technical/Production Support Specialist to provide overnight tier 1 support of its mainframe environment. Will be responsible for identifying, troubleshooting, and escalating tier 1 issues. This is a mainframe technical / production support role. We are not looking for a mainframe developer. Essential Functions Shifts will be 6 AM 6 PM or 6 PM 6 AM. Candidates will be on an established schedule but should be open to night or dayshifts. Candidates will be working 4, 10 hour shifts or 5, 8 hour shifts. Schedules will generally be Sunday to Thursday or Tuesday to Saturday. Daily monitoring of IT infrastructure and applications, as well as managing and maintaining the supporting technologies to ensure peak efficiency and reliability. Serve as backup for Shift Lead for a DCO monitoring shift and be responsible for completing the Shift Summary sheet for review and approval by oncoming shift DCO Lead. Provide real-time monitoring for both Mainframe and Distributed systems in order to proactively detect and prevent service disruption. Responsible to diagnose and troubleshoot complex problems through resolution. Ensure proper procedures are followed to introduce changes and fixes into the operating environment and production libraries in order to ensure the lowest possible error rate. Top Five Skills Required Bachelors degree plus 5+ years of IT experience (will consider experience in lieu of degree) experience creating or altering new and existing jobs and job schedules on mainframe (linux, AIX), Windows, and UNIX environments Strong customer service skills Flexible schedule and ability to work nightshifts/weekends Nice to have skills Prior healthcare experience preferred Regards, Steve Williams Technical Recruiter -- Keywords: access management information technology green card Maryland Virginia West Virginia Mainframe Admin/Analyst || Remote in DC, MD, VA & WV || USC & GC [email protected] |
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| 02:16 AM 17-Oct-24 |