| Urgent openings for Wireless Operations Analyst required in Dallas, TX -Day 1 Onsite at Dallas, Texas, USA |
| Email: [email protected] |
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From: Priya Mishra, KKsoftwareassociates [email protected] Reply to: [email protected] Hello, Hope you are doing good. This is Priya from KK Software Associates LLC. We are the Preferred vendor for the clients. I found your resume suitable for one of the job opportunities we currently have. Please find the detailed job description and please do let me know if you are interested in this opening: Job Title: Wireless Operations Analyst Location- Dallas, TX -Day 1 onsite Contract Experience (Years): 4-6 Role Description: Wireless Operations Analyst - 3 Onshore Fulfill requests for wireless feature changes, program changes, service interruptions, cellular services, 3P access requirements, transfers of billing responsibility, porting lines to other carriers, etc. Identifies and resolves technical issues in mobile apps on both iOS and Android platforms. Collaborates with cross-functional teams to investigate and resolve mobile app problems. Proficient in managing and configuring Intune for mobile devices management (MDM) and mobile application management (MAM) solutions for Intune Company Portal Experience. Process orders for new USAA Wireless equipment including collecting mailing address and ordering/shipping the correct assets based on the employee role. Perform executive support including in-person device set ups, answer questions regarding the proper use of USAA equipment, the USAA mobile applications and the USAA Wireless programs in accordance with established USAA policies. IT Analyst will be responsible for researching and refreshing outdated devices providing an updated corporate device. Ensures to educate corporate users on the compliance settings to protect corporate data on mobile devices. Troubleshoots network connectivity and device functionality to ensure optimal customer satisfaction. Provide customer support through Service Requests/Incidents. Support and facilitate incidents towards Return to Service (RTS) Monitor and coordinate to resolve system/application issues. Support care, maintenance, and inventory of USAA wireless hardware assets. Support and maintain Knowledge Management content. Collaborate with other teams for resolve incidents. Participate in weekly wireless team meetings/level set. Competencies: 5G Wireless Networks Thanks & Regards, Priya Mishra Lead US IT Recruiter 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: (469) 325-3090 Email: Priya.m @kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: information technology fiveg Ohio Texas Urgent openings for Wireless Operations Analyst required in Dallas, TX -Day 1 Onsite [email protected] |
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| 08:53 PM 21-Oct-24 |