| Power BI Developer || Fort Washington, PA || USC AND H4-EAD || at Fort Washington, Pennsylvania, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1868272&uid= Power BI Developer Job Location: Fort Washington, PA (Hybrid) (Onsite) Contract Duration: 12 Months of Contract role End client: Prudential LINKEDIN MUST MUST BE HANDWRITTEN RESUME GENUINE VISA At-a-Glance: Are you ready to build your career by joining a global financial company If so, our client is hiring a Business Intelligence (BI) Developer. Required: 3-5 years experience. Experienced in all common contact center processes, KPIs and metrics and be familiar with telephony systems. Working knowledge of BI/Analytics tools (PowerBI/Tableau) for creation of dashboards, reports, etc in order to be able to clearly socialize analysis. Workforce management experience a plus. Responsibilities: Work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller. If not, need to be able to identify improvement opportunities, bottle necks, etc to guide the Genesys IVR dev teams on what enhancements are needed. Kind Regards, Krish Agrani| Absolute IT | IT Recruiter. 116 Village Blvd Suite 200 Princeton New Jersey 08540 Absolute IT -- Keywords: business intelligence information technology Pennsylvania Power BI Developer || Fort Washington, PA || USC AND H4-EAD || [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1868272&uid= |
| [email protected] View All |
| 06:45 PM 23-Oct-24 |