| Required||Lab Support Engineer||Hybrid||No at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1869601&uid= From: Shivani, kpg99 [email protected] Reply to: [email protected] Hi , Hope you are doing well. My name is Shiv ani Saini and I'm an IT recruiter at KPG99. Kindly go through the below JD and let me know your interest. Also share with me your updated resume with contact details. Position : Lab Support Engineer Location : Round Rock TX (Austin area) (Hybrid) Duration : 6+ Months Contract JOB DESCRIPTION . Consultant will help assist Dell with Lab Support Engineering Services for Dell's Shared Services Lab ("Lab as a Service" or LaaS) and will lead efforts to automate tasks related to implementation, testing, reporting, monitoring and operation of LaaS. Day to Day Responsibilities: Assist in management and resolution of client request and incident support tickets for LaaS services, software and infrastructure Use the Dell Service Now ITSM system to work client request and incident support tickets pertaining to LaaS access, services, software and hardware infrastructure Manage LaaS ticket lifecycle according to established procedures Assist in answering tickets in a timely manner Assist in the design of LaaS computing infrastructure Perform installation, configuration, deployment and monitoring of LaaS software, servers, storage, and networking Perform LaaS hardware assembly, reassembly and replacement Maintain accurate LaaS hardware inventory records Maintain working knowledge of documented processes and procedures Monitor LaaS environment for problems, troubleshoot and resolve as necessary Identify LaaS system performance issues Perform proactive and preventative LaaS system upgrades Identify system performance issues and develop tools for better system management Help ensure LaaS services are consistently available to LaaS end users Provide technical assistance to LaaS end users Work collaboratively to ensure consistent availability of LaaS services Thanks & Regards Shivani Saini ||Technical Recruiter [email protected] Direct--609-662-6116 KPG99,INC 3240 E STATE ST EXT Hamilton, NJ 08619 www.kpgtech.com Linkedin ID https://www.linkedin.com/in/shivani-saini-1397311a2/ Keywords: information technology golang Idaho New Jersey Texas Required||Lab Support Engineer||Hybrid||No [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1869601&uid= |
| [email protected] View All |
| 08:34 PM 23-Oct-24 |