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Pega Architect with Telecom domain || Location-Miami, FLor Frisco, TX ( Preferable) at Miami, Florida, USA
Email: [email protected]
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an IT Development & IT Staffing firm with more than a decade of experience
in providing IT Staffing Solutions & Services. Our expertise is in sourcing
and deploying highly skilled IT Specialists into mainstream and niche
technologies to meet clients Temporary, Permanent & SOW project
needs.

Role:

Pega Architect
with Telecom domain

Location
:
Miami, FL or Frisco, Tx (
Preferable)

Duration:
Long term

Telecom domain
experience is must.

Job Overview
:

Role
Responsibility: The Senior Solutions Architect will lead High Level Design,
Reference Architecture and Implementation for variety of programs within the
Customer Experience, Service Management, AIML across Omni Channel Systems for
the. The solutions architect will be responsible for driving solutions and
design patterns that promote flexible customer experience and workflow
orchestration, reusable components, consistent common domain logic. The
Solutions architect will also be responsible for designing solutions across all
sales and service transactions that offers to our customers. These involve
complex business processes including managing multiple products, offer and
device eligibility rules, business process flows across ordering, billing,
provisioning and technical support. The architect will be expected to bring
strong expertise on Agile along with Industry Standard Workflow Orchestration
Frameworks, Voice of Customer, Service Oriented Architecture, Mobile, Web,
Voice Chat Technologies. The architect will help drive experiences that are
personalized by leveraging insights from systems of intelligence and AIML
modeling. The role will demand knowledge in AIML and Generative AI to enhance
customer experience framework with Large Language Model solutioning. The role
will demand high standards and technical acumen along with strong attention to
scalability and performance to build solutions that can sustain ultra-high
volume of traffic. The role will involve heavy collaboration with large
functional teams across business, IT, and Data ScientistData Engineering to
design solutions for business transformation use cases across the entire
customer lifecycle. The resource will be expected to work independently and
bring in technical expertise and thought leadership to drive best in class
architecture and also alignment adoption of solutions across the GTS group. The
role will involve in the Discovery and prototype of new technology for AI
solutions . Experiences in PEGA Workflow Case Management, Pega recommendation,
Google GCP, Google CCAI, LLM Models, Adobe are a plus. Define methodologies,
best practices, perform research, evaluate open source and vendor products in
the most critical space of non-functional requirements (NFRs) such as
performance, and scalability in the DevOps pipeline. The resource will
independently drive prioritization and phasing of features and user stories to
enable solution delivery, working with dev and business teams and achieving
alignment. The resource will balance business priorities, complexity of work
involved and GTS dev team readiness to ensure HLDs and solution designs can
drive business outcomes. Resource will be expected to make all related
decisions autonomously.Business AlignmentPartnership: Build long lasting
relationships with business teams to deeply understand their roadmaps,
strategic goals. Ensure use case and overall architecture alignment with
roadmaps. Conduct reviews, demos and presentations for C-suite and various
business executivesKnowledge

Skills:

10-12
years work experience in large enterprise systems for Fortune 500 Companies
(Preferably Telco or Service Provider) focused on front-end web application
full-stack systems

2-3
years experience with Service Management solutions.

2-3
years experience with Pega Platform and designing integration with Pega
Solution.

2-3
years in AIML modeling, GenAI technologies.

Experience
with agile development methodologies ReactJS, JSON, RESTfulAPIs etc.

Experience
with building reusable components and front-end libraries for future use is
desirable Knowledge of modern Auth mechanisms (such as JWT) Advanced knowledge
of system relationships in en

Please provide the below details for submission along with
Visa copy & Photo ID copy, I94/Passport#

Candidate Details

Candidate Full Name (As
per SSN)

Current location (City and
State)

Open for relocation to work
location (Yes/No)

Contact/Phone #

E-mail Address

Visa Type Visa Validity
(Month & Year) /Work Authorization

Date of Birth (Month &
Year Only)

Passport Number

Bachelors details (University
/College & Passing year)

Masters details (University/College
& Passing year)

Total IT experience (Years)

Onsite [USA/Canada]
Experience (Years)

LinkedIn Profile

--

Thanks & Regards,

Naren

Email:[email protected]

--

To post to this group, send email to [email protected].

Keywords: cprogramm artificial intelligence information technology Florida Idaho Texas
Pega Architect with Telecom domain || Location-Miami, FLor Frisco, TX ( Preferable)
[email protected]
[email protected]
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09:03 PM 24-Oct-24


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Location: Miami, Florida