| Product Support Analysis - Help desk at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1891076&uid= From: shrasti singh, vyzeinc [email protected] Reply to: [email protected] Job Description - Need locals State of TX Product Support Analysis/ Help desk Hybrid- Austin, TX Any Visa Skype JD EXPERIENCE- Required Qualification Skills: 4 Years: Help desk / service desk services. 4 Years: Help desk software (e.g. ticketing systems, knowledge bases). 4 Years: Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.). 4 Years: High-level knowledge of information technology systems and best practices. 4 Years: Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio). 4 Years: Working with SharePoint Lists. 4 Years: Strong customer service orientation, with patience and empathy for frustrated or confused users. 4 Years: Call handling. Preferred Qualification/Skills: 2 Years: Remedy / BMC Helix. Keywords: Texas Product Support Analysis - Help desk [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1891076&uid= |
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| 07:58 PM 30-Oct-24 |