| REMOTE :: Help desk service at Remote, Remote, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1892743&uid= From: UTTAM BARMAN, SONITALENTCORP [email protected] Reply to: [email protected] Title : Help desk / service Location: Remote (Candidate must be in Texas) Duration: 6 to 12 months. MUST HAVE 4 Required Experience with help desk / service desk services. 4 Required Experience with help desk software (e.g. ticketing systems, knowledge bases). 4 Required (at least 3) Ability to troubleshoot technical issues in a complex system environment. (e.g. password resets, network connectivity, etc.) 4 Required (at least 2) High-level knowledge of information technology systems and best practices. 4 Required (at least 2) Experience with Microsoft O365 applications (Word, Excel, PowerPoint, Teams, Visio) 4 Required (at least 2) Experience working with SharePoint Lists. 4 Required (at least 2) Strong customer service orientation, with patience and empathy for frustrated or confused users. 4 Required (at least 2) Experience with call handling. PREFERRED 2 Preferred Experience with Remedy / BMC Helix. LinkedIn: https://www.linkedin.com/in/uttam-barman-b494b1254/ Email: [email protected] Contact: 8599464061 Keywords: REMOTE :: Help desk service [email protected] http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=1892743&uid= |
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| 01:19 AM 31-Oct-24 |