| Urgent openings for Product Support - Product Engineering - Cisco Unified Contact Center Enterprise (UCCE)required in - Raleigh, NC Day 1 onsite at Raleigh, North Carolina, USA |
| Email: [email protected] |
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From: Priya Mishra, KKsoftwareassociates [email protected] Reply to: [email protected] Hello, Hope you are doing good. This is Priya from KK Software Associates LLC. We are the Preferred vendor for the clients. I found your resume suitable for one of the job opportunities we currently have. Please find the detailed job description and please do let me know if you are interested in this opening: Job Title: Product Support - Product Engineering - Cisco Unified Contact Center Enterprise (UCCE) Location- - Raleigh, NC Day 1 onsite Contract Experience (Years): 10+ Role Description: In-Depth knowledge of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). Good understanding of Cisco UCCE Architecture, deployment models and components. Hands on experience in Cisco UCCE Call flow scripts. Good knowledge and hands on experience in Cisco CVP Scripting. Good hands on experience in CVP Micro app and knowledge in VXML application. Good hands on experience in VXML Gateway configuration and troubleshooting. Knowledge in Cisco Unified Intelligence Center Reporting (CUIC). Knowledge of Cisco Unified Communication technologies and products (CUCM, CUCM IM&P, CUC) Good understanding of various APIs, SDKs and protocols used for automation: AXL, REST, SOAP Ability to troubleshoot UCCE/CVP solutions covering multiple products and features under and drive incidents towards resolution Able to identify problems, acquire ownership and deliver solutions at a high level of customer satisfaction. Excellent written and verbal communication, interpersonal and presentation skills. Proven planning, prioritization, and organization skills ITIL Foundation level knowledge Competencies: EIS : Product Support - Product Engineering Thanks & Regards, Priya Mishra Lead US IT Recruiter 8751 Collin McKinney Pkwy, # 1302, McKinney, TX 75070 555 Metro Place North, Suite # 100, Dublin, OH 43017 Direct: (469) 325-3090 Email: Priya.m @kksoftwareassociates.com Web: www.kksoftwareassociates.com Keywords: information technology North Carolina Ohio Texas Urgent openings for Product Support - Product Engineering - Cisco Unified Contact Center Enterprise (UCCE)required in - Raleigh, NC Day 1 onsite [email protected] |
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| 07:44 PM 08-Nov-24 |