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ServiceNow QA Engineer - | at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1934430&uid=

From:

Payal Shrivastava,

Tek Inspirations LLC

[email protected]

Reply to:   [email protected]

Need Only local to Atlanta, GA!

Job Title: ServiceNow QA Engineer - 3 openings

Location: Hybrid (2 days onsite)

Local candidate: Atlanta  Metro Area

Duration: 12 month extendable

Interview Mode: Video + Onside final

The Client Corporation IT Department is seeking a qualified professional ServiceNow QA Engineer. The ideal candidate will play a critical role in ensuring the quality and reliability of IT Service Management Operational processes on the ServiceNow platform. The selected candidate will collaborate with a Product Owner and cross-functional teams to understand business requirements and translate them into comprehensive test strategies. Your primary responsibility will be to design, develop, and execute test cases using the ServiceNow Test Management, Automated Test Framework (ATF) and validate the functionality, and performance of development and testing activities.  We are expecting this individual to strikes the perfect balance between deep technical expertise and exceptional interpersonal skills. 

In this role as a ServiceNow QA Engineer, the candidate should bring to the table extensive experience in agile testing. They will be the guiding force for a multidisciplinary team, guaranteeing the unparalleled quality and consistency of products developed on the ServiceNow platform. Your primary responsibility will be to shape, motivate, and energize stakeholder teams and process owners. As a shield for the ServiceNow team, you'll ensure that testing participants remain sharply focused on critical testing tasks, guiding them towards testing processes, scopes, and deadlines.  The successful candidate will be expected to cover a 24x7x365 shop as part of a scheduled rotation with other team members.  They will also be expected to work a hybrid schedule that includes working on-site a minimum of 3 days per week.

Education Required:  4-yr College Degree preferably in IT Technical/Professional 

 Skills Required:

       Define best practices and standard processes for test management and test execution

       Develop / design manual test cases 

       Lead discussions and actively communicate with the ServiceNow development team and process owners for test management and test development activities

       Decompose user stories to develop and design robust test cases and complete test scenarios 

       Ensure that individual test cases in ServiceNow are linked to requirements / user stories

       Develop automated test cases in ATF for upgrades and other activities

       Report bugs and defects and ensure effective processes are in place for tracking and addressing these

       Coordinate with developers and Product Owner for peer review of test design strategy, automated test cases, and adoption/adherence of standards and best practices

       Perform/support unit testing, integration testing, regression testing, and user acceptance testing activities

       Performance testing and/or support of performance testing may be required

       Identify the gaps in the test cases and create the missing requirements / test cases for the gaps

       Provide product, skill training and best practices knowledge to other team members for test management and automation

       In-depth Review: Scrutinize requirement specifications and technical designs, offering feedback to ensure foundational quality

       Plan Creation: Develop structured test plans that encompass a full spectrum of testing scenarios

       Scripting & Automation: Collaborate with test analysts on script development, emphasizing ATF test creation

       Project Coordination: Estimate, prioritize, and coordinate testing activities efficiently

       Drive Excellence: Supervise all testing phases, directing defect resolution, and maintaining quality, especially during platform upgrades

       Stay Updated: Stay abreast of ServiceNow platform updates and commit to ongoing professional development

       Strategy Development: Formulate testing strategies, placing emphasis on Test Driven Development (TDD)

       Team Coordination: Lead cross-team testing efforts and liaise with developers to enhance user stories. Ensure sessions are conducted for complex stories, facilitating collaboration between testers, Business Analysts, and developers

       Client Interaction & Demos: Engage proactively with stakeholders to discern requirements, brainstorm testing scenarios, and elevate product quality. Oversee and sometimes participate in the demonstration of new functionalities to clients before user testing commences

       Data Analysis: Gather, analyze, and report on testing metrics to provide actionable insights

       Risk Management: Recognize, assess, and communicate risks, ensuring stakeholders remain informed, and escalate when necessary

       Customer Centricity: Pursue avenues to enhance customer satisfaction and foster stronger client relationships

       Work closely with developers to troubleshoot and resolve defects, ensuring timely resolution and maintaining the integrity of the platform

       Maintain documentations and Knowledge articles related to testing processes

       Acts as the testing SME and QA point of contact for IT Service Management Operations

       Adds value to client by providing consultation in regards to testing strategy and improvement initiatives

Regards,

Payal Shrivastava

IT Recruiter

TEK Inspirations LLC : 13573 Tabasco Cat Trail, Frisco, TX 75035

Email: [email protected]

Keywords: quality analyst information technology Georgia Texas
ServiceNow QA Engineer - |
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1934430&uid=
[email protected]
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01:09 AM 15-Nov-24


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