| ORACLE BRM SENIOR DEVELOPER (Support) || Miami, FL preferred or Dallas, TX (eventually onsite daily; upfront 2-3 x in office a week) at Miami, Florida, USA |
| Email: [email protected] |
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From: Aditya Mishra, Anveta [email protected] Reply to: [email protected] Title: ORACLE BRM SENIOR DEVELOPER (Support) Location: Location: Miami, FL preferred or Dallas, TX (eventually onsite daily; upfront 2-3 x in office a week) Visa- L-2 EAD, H-4 EAD, AOS EAD (NO GC, USC, GC EAD on CTC) Experience: 12 - 14+ yrs Top Must Have's: 1. Technical expertise in Oracle Billing and Revenue Management (BRM) 2. Problem solving and trouble shooting skills 3. Communication and Collaboration Job Summary: Oracle BRM (Billing and Revenue Management) 24x7 Support Engineer key responsibilities: 1. **Round-the-Clock Monitoring**: Continuously monitor the BRM system to detect and address issues promptly, ensuring minimal downtime 2. **Incident Management**: Respond to and resolve incidents and service requests within agreed service levels, providing timely updates to stakeholders 3. **System Maintenance**: Perform regular maintenance tasks such as patching, upgrades, and performance tuning to keep the system running smoothly 4. **Troubleshooting and Problem Resolution**: Diagnose and resolve technical issues, working closely with other IT teams and vendors as needed 5. **Data Integrity and Security**: Ensure the integrity and security of customer data, implementing necessary measures to protect against data breaches and loss 6. **Documentation**: Maintain detailed documentation of incidents, resolutions, system configurations, and procedures to ensure knowledge sharing and continuity 7. **User Support and Training**: Provide support and training to end-users, helping them navigate and utilize the BRM system effectively 8. **Performance Monitoring and Optimization**: Continuously monitor system performance and implement optimizations to enhance efficiency and reliability 9. **Compliance and Reporting**: Ensure compliance with regulatory requirements and prepare regular reports on system performance and incidents 10. **Collaboration**: Work collaboratively with cross-functional teams to implement new features, enhancements, and integrations Team player- collaborate with offshore team in India to ensure 24X7 support Thanks & Regards Aditya Mishra Us IT Recruiter Linkedin- https://www.linkedin.com/in/aditya-mishra-59466823b/ Email: [email protected] | 4694980325 Ext 408 |URL: http://www.anveta.com Address: 1333 Corporate Drive, Suite #108 Irving, TX 75038, USA ANVETA, Inc Keywords: information technology green card Florida Texas ORACLE BRM SENIOR DEVELOPER (Support) || Miami, FL preferred or Dallas, TX (eventually onsite daily; upfront 2-3 x in office a week) [email protected] |
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| 02:18 AM 20-Nov-24 |