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ServiceNow ITOM Architect OR Sr Developer Local to TX NJ NY at Jersey City, New Jersey, USA
Email: [email protected]
From:

Sonali,

Kpg99

[email protected]

Reply to:   [email protected]

Job Title: ServiceNow ITOM Architect/ Sr Developer

Visa: GC, USC only

Duration: 6+ months

Location: Jersey City, NJ or Dallas, TX (Hybrid 2-3 days onsite in a week)

                   (Locals only)

Final Onsite interview

Must have ServiceNow ITOM and CMDB

Hands on senior developer although job is 70% architecture and 30% development

Must have 8 plus years ServiceNow

Seeking servicenow developer and discovery certification and good communication skills. They will be working with how the data flows and working directly with stakeholders

Able to articulate the challenges

They will obtain and source and configure the data. Certify the data

Maintaining the CMDB

Will go full time at some point as an Associate Director title so contract to hire

About this Opportunity 

Being a member of the Enterprise Intelligence team means you will be part of a diverse and collaborative team with critical responsibilities to protect the financial services industry and serve our clients, both internally and externally. As a ServiceNow ITOM Architect/Sr.Developer, you will be directly responsible for ServiceNows ITOM suite of products and discovery, as part of the ServiceNow Engineering team, playing a critical role in the modernization of how we ensure assets and/or configuration items are managed and the relationships between them. This role provides a unique growth opportunity to use your experience, communication, and problem-solving skills to maintain an accurate and reliable CMDB. 

You will be primarily responsible for the delivery and support of ServiceNow discovery data integration into the CMDB, Event Management, and other ITOM product features. You will lead our existing discovery integration by maintaining and enhancing, as well as configuration of new, patterns and data sources for our hybrid environment. The person in this role will also work collaboratively across business and technology services to drive discovery remediations and/or troubleshooting efforts. The candidate must have strong communication skills with the ability to articulate problems, solutions and actions through concise and clear messaging and have demonstrated the ability to assess complex issues and structure potential solutions to drive resolution with senior stakeholders.

Primary Responsibilities

Lead the strategy and design of ServiceNow ITOM initially focusing on discovery data integration into the CMDB

Lead Event management implementation efforts to minimize noise

Collaborate with Product Management and the rest of the ServiceNow leadership team to drive implementation of new ITOM capabilities as part of the overall ServiceNow roadmap

Lead efforts related to consuming additional data sources into the CMDB

Work collaboratively across business and technology services to evolve and mature CMDB

Key SME on various company-wide and IT initiatives which have a CMDB impact

Communicate changes to discovery that will impact the SACM data or processes

Stay current on ServiceNow products and applicable ServiceNow discovery and integration technologies related to the CMDB, CSDM, Configuration Management, and SACM

Support, enhance, and maintain existing out of box and custom patterns to discover on premise and cloud infrastructure

Develop and implement new discovery patterns

Drive discovery remediations and/or troubleshooting efforts either on request or proactively

Provide visibility to performance and issues related to discovery

Provide direction and support to junior team members

Mitigate risk by following established procedures and monitoring controls, spotting key errors and demonstrating strong ethical behavior

Requirements

Minimum of 8 years' hands-on experience architecting and implementing ServiceNow ITOM capabilities at multiple organizations

Proven track record of maintaining and enhancing existing ServiceNow discovery, Event Mangement

Experience with initial deployment(s) of ServiceNow discovery

Experience with discovery in a hybrid environment

SME-level understanding of ServiceNow CMDB hierarchy

Familiarity with Common Service Data Model (CSDM)

Familiarity with Service Mapping is a plus

Knowledge of the Agile methodology

Knowledge of scripting languages including Power or Bash

Ability to work across teams to create partnerships that achieve organization goals, and passionate about building an innovative culture

ITIL certified (Foundation v3 or v4)

ServiceNow Discovery certification

Experience in a regulated industry is a plus

Preferred certifications:

o Service Mapping 

o AWS certification

Thanks & Regards

Sonali Kumari             

Technical Recruiter

KPG99, INC

Keywords: information technology golang green card New Jersey Texas
ServiceNow ITOM Architect OR Sr Developer Local to TX NJ NY
[email protected]
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04:29 AM 26-Nov-24


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Location: Jersey City, New Jersey