| System Engineer with M365 services & SPE security policy, TCS - WOODLAND HILLS, CA / Culver City, CA at Woodland, Wisconsin, USA |
| Email: [email protected] |
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Role name: System Engineer with M365 services & SPE security policy 10+years candidates only! Role Description: 1. System Engineering: 50% Design, implement and manage M365 services in accordance with global and SPE security policy requirements. Responsible for the governance, risk and compliance (GRC) of the M365 platform. Monitor and troubleshoot M365 platform issues, ensuring optimal performance and availability. Manage outages, identify root cause analysis and resolve all M365 platform issues within allowed service levels. Proactively identify and remediate security risks pertaining to the platform and product suites. Develop and maintain documentation for M365 configurations, processes, and best practices. Collaborate with IT and business units to gather requirements and deliver tailored solutions that enhance productivity. Stay current with Microsoft 365 updates and features, recommending continuous improvements and new functionalities. Lead in cross-functional projects and contribute to strategic planning for future M365 initiatives. Develop key performance metrics to drive business value of IT. Conduct user training and provide technical support to ensure effective use of M365 tools.2. IT Operations Support: 20% Primarily responsible for SPEs M365 tenant. Manage outages, identify root cause, and resolve all M365 issues within allowed service levels. Participate in the change control processes. Participate in the development of operational procedures and policies. Communicate change requests, issues and resolutions, event status as well other important matters to all areas of IT and customer departments. Identify, resolve and escalate business issues as appropriate. Escalation point for operations support team. Manage after hours and on-call support.3. Develop and maintain project plans for medium to large sized M365 projects: 15%4. Provide oral and written status reports to IT management and customers: 15% Competencies: Exchange Server Management (IT IS) Experience (Years): 8-10 Country: United States Branch | City | Location: TCS - WOODLAND HILLS, CA Culver City Culver City, CA -- Ashutosh Mishra | Executive Talent Acquisition linkedin.com/in/ashutosh-mishra-allahabadi Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd 2838 E. Long Lake Road Suite 210, Troy, MI 48085 D : +1 2143909326, ashutosh.m @twsol.com www.teamwaresolutions.net Disclaimer This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited. -- Keywords: information technology California Michigan System Engineer with M365 services & SPE security policy, TCS - WOODLAND HILLS, CA / Culver City, CA [email protected] |
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| 05:45 PM 26-Nov-24 |