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Senior SalesForce Administrator/Immediate interview at New York, New York, USA
Email: [email protected]
Hi Folks,

Hope you are doing well.

This is #Varun. We have an immediate opportunity with one of our clients. Please find the job descriptions below, and if you are interested, please forward your updated resume to #[email protected]

Role: 
Senior SalesForce Administrator

Location: New York, NY-Hybrid 
(Preferred locals or EST)

Duration: Long Term

Must have 11+ years of experience

Job Description: 

The Customer Engagement Capital Portfolio Team is looking for a Senior Salesforce Administrator
 with strong communications skills, to work with our existing IT delivery team to design, develop, test and implement key functional enhancements based on business requirements from our product owner and regulator.  The ideal candidate has strong Salesforce administration and configuration skills, communication and problem-solving skills, can help foster relationships, facilitate and coordinate standard project operations and support and drive excellence

Required Skills:

10+ years of experience in Salesforce
Agile methodology, business analysis and user story development

Salesforce Fundamentals

Strong understanding of Salesforce CRM concepts and the Salesforce platform.
Proficiency in Salesforce configuration tasks such as creating fields, objects, page layouts, flows, validation rules, reports, and dashboards.
Knowledge of user management, including roles, profiles, permissions, and security settings.
Experience with data management and migration tools like Data Loader, workbench and Import Wizard.
Ability to create meaningful reports and dashboards that provide insights into utility operations and customer behavior.
Experience deploying with change sets

Communication and Training

Strong communication skills to work with stakeholders, gather requirements and generate project artifacts
Ability to provide training and support to users in Salesforce.

Project Management: Experience managing projects, including upgrades, customizations, and new feature rollouts for Salesforce

Problem-Solving: Ability to troubleshoot issues that arise within Salesforce, providing support and solutions to users.

Soft Skills

Teamwork, adaptability, and the ability to work in a fast-paced environment.
Good organizational skills to manage multiple tasks and priorities.

Certifications: Salesforce Administrator

Must Have:
Agile Delivery Lead/ Project Management
Analytical Problem Solving
Communication and Training Skills
Salesforce Administrator Certification
Salesforce Fundamentals

Nice To Have:
Copado
Energy and Utility experience
Experience Cloud Consultant Certification
Salesforce Advanced Administrator Certification
Service Cloud Consultant Certification

Preferred Skills:

Salesforce Platform

Experience working with and maintaining Service Cloud and Experience Cloud
Familiarity with Appexchange products, including document generation and e-signature tools
Experience working with and managing DevOps via Copado
Ability to troubleshoot Apex, omniscript and lightning web components
Strong Understanding of the Energy and Utility Cloud features and how they cater to the needs of utility companies.
Knowledge of industry-specific workflows, like service order management, field service, and customer engagement specific to utilities.
Familiarity with utility data models and how utility data (like meter readings, service connections, and outage management) is managed in Salesforce.

Certifications

Salesforce Advanced Administrator
Service Cloud Consultant
Experience Cloud Consultant

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Keywords: information technology New York
Senior SalesForce Administrator/Immediate interview
[email protected]
[email protected]
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07:32 PM 26-Nov-24


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