| Servicenow Architect atNew York, NY[remote] -- Only USC and Gc at York, New York, USA |
| Email: [email protected] |
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From: Devyani Kumari, Absolute IT [email protected] Reply to: [email protected] Position: Servicenow Architect Location: New York, NY [remote] Contract 6+ months Day-to-day tasks: Research and advise on best practices and the best approach to using ServiceNow tools to meet each unique business challenge using our ITSM licenses. - Develop and configure ServiceNow to create new catalog items, workflows, reports, dashboards, email rules and other commonly used ITSM tools to meet enhancement requirements. - Research, develop, and enhance integrations with other CUNY systems to authenticate users, consume security alerts, and export data for analytics. - Define, at an architectural and design level of detail, technical solutions aligned with CUNYs business problems and ServiceNow Implementation Best Practices - Working with Business Analyst/Process Analyst, estimate story level of effort, monitor Developers work, and own overall quality and delivery of development; may perform a portion of development on Stories that cannot be delegated - Responsible for Sprint demos and delivery of additional development artifacts, documentation, and knowledge transfer activities - Work collaboratively with team members to monitor for scope creep and resolve critical path technical issues and challenges - Help mentor CUNY Developers in relation to technical design standards and implementation of best practices - Participate in upgrade retrofitting and regression testing. Job Description: 84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field. 84 months of experience configuring or managing ITSM software for an IT Service Desk. 60 months experience as a Service Now system administrator or implementation developer responsible for configuring the ITSM module including incident, Servce Request, Change and knowledge. 24 months experience as administer or implementation developer on a ServiceNow Domain Separated environment. 24 months implementation experience with serviceNow. 12 months experience with the ServiceNow SPM module. ServiceNow Certified System Administrator. ServiceNow Certified implementation Specialist. Necessary Documents: Resume, Linkedin Copy of Candidate Identification (i.e., drivers license and/or passport and Visa if applicable). Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.) Contact information (first/last name, phone number, e-mail address, current employer, current position title) for three (3) professional references per candidate Keywords: information technology New York Servicenow Architect atNew York, NY[remote] -- Only USC and Gc [email protected] |
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| 07:36 PM 26-Nov-24 |