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Required||Senior Help Desk Analyst||Bridgewater, NJ (100% Onsite) at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1967806&uid=

From:

Shivani,

kpg99

[email protected]

Reply to: [email protected]

Hi
,

Hope you are doing well.

My name is Shiv
ani
Saini
and I'm an IT recruiter at KPG99.

Kindly go through the below JD and let me know your interest. Also share with me your updated resume with contact details.

Position

: Senior Help Desk Analyst

Location
: Bridgewater, NJ
(100% Onsite
)

Duration
:
6+ Months Contract

Only \\

JOB DESCRIPTION
.

looking for an experienced IT Specialist/Engineer to manage and maintain our clients network environment, provide engineering-related support, and ensure seamless IT operations for their new facility. This role requires a highly independent professional with a strong background in GxP facilities and the ability to work both independently and collaboratively with the executive management team. The ideal candidate will be passionate, accommodating, and dedicated to the success of their IT operations.

Key Responsibilities:

Network Management:

Oversee and maintain the sites network environment, including both hardware and software components.

Work with networking vendors and troubleshoot any network issues that arise.

Desktop and Laptop Management:

Manage the inventory, distribution, and configuration of desktops and laptops for new personnel.

Coordinate with supplier CDW for the procurement and setup of equipment.

Handle the onboarding process for new employees, ensuring they have the necessary IT resources.

Software/Networking Environment

Provide support for GWS, MS Azure/O365/Sharepoint, Intune/Jamf, Okta, Zoom-Teams Video Conferencing (user/room/equipment), Atlassian (Jira/Confluence)

24/7 On-Call Support:

Be available for any IT issues that may arise outside of regular business hours.

Collaboration and Leadership:

Work closely with the executive management team and other departments.

Lead the IT support function as the facility grows, potentially managing additional IT personnel.

Qualifications:

Bachelors degree in Computer Science, Information Technology, or a related field.

Minimum of 5 years of experience in IT support within a GxP HW/SW Life Sciences environment having provided senior level end user support. (nice to have)

Proven experience managing IT operations in a start-up or rapidly growing company.

Technical Skills:

Intermediate WLAN/LAN experience.

Intermediate MS Windows Office Suite 365/MAC experience.

Intermediate Video Conferencing experience

Experience with network management, troubleshooting, and vendor coordination.

Soft Skills:

Excellent problem-solving and troubleshooting abilities.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Willingness to be on call for after-hours support.

Some travel to headquarters location in San Francisco, CA from time to time. (paid by client)

Thanks & Regards

Shivani Saini|Technical Recruiter

[email protected]

Direct--609-662-6116

KPG99,INC

3240 E STATE ST EXT

Hamilton, NJ 08619

www.kpgtech.com

Linkedin ID

https://www.linkedin.com/in/shivani-saini-1397311a2/

Keywords: information technology golang card microsoft California Idaho New Jersey
Required||Senior Help Desk Analyst||Bridgewater, NJ (100% Onsite)
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1967806&uid=
[email protected]
View All
10:46 PM 26-Nov-24


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