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Urgent Need New Role Sr. Help Desk Analyst Bridgewater, NJ position...!!! at Bridgewater, New York, USA
Email: [email protected]
From:

Aniket Arya,

Cloud Think Tech Inc

[email protected]

Reply to:   [email protected]

Hi,

Sr. Help Desk Analyst

This is fully onsite 5x a week in Bridgewater, NJ

Must Haves:-

Azure/Active Directory

JAMF/SCCM/Intune/O365

Zoom/Teams Video conferencing set up & support

Availability to be on call for after hour support as needed

Key Responsibilities:

Network Management:

Oversee and maintain the sites network environment, including both hardware and software components.

Work with networking vendors and troubleshoot any network issues that arise.

Desktop and Laptop Management:

Manage the inventory, distribution, and configuration of desktops and laptops for new personnel.

Coordinate with supplier CDW for the procurement and setup of equipment.

Handle the onboarding process for new employees, ensuring they have the necessary IT resources.

Software/Networking Environment

Provide support for GWS, MS Azure/O365/Sharepoint, Intune/Jamf, Okta, Zoom-Teams Video Conferencing (user/room/equipment), Atlassian (Jira/Confluence)

24/7 On-Call Support:

Be available for any IT issues that may arise outside of regular business hours.

Collaboration and Leadership:

Work closely with the executive management team and other departments.

Lead the IT support function as the facility grows, potentially managing additional IT personnel.

Qualifications:

Bachelors degree in Computer Science, Information Technology, or a related field.

Experience in an environment having provided senior level end user support.

Proven experience managing IT operations in a start-up or rapidly growing company.

Technical Skills:

Intermediate WLAN/LAN experience. (Good to have)

Intermediate MS Windows Office Suite 365/MAC experience.

Intermediate Video Conferencing experience

Experience with network management, troubleshooting, and vendor coordination.

Soft Skills:

Excellent problem-solving and troubleshooting abilities.

Strong communication and interpersonal skills.

Ability to work independently and as part of a team.

Willingness to be on call for after-hours support.

Some travel to headquarters location in San Francisco, CA from time to time.

Thanks & Regards

Aniket Arya

Sr. Recruitment Manager

CloudThink Tech Inc

E:

[email protected]

Website:

https://cloudthinktech.com/

Address: 10301 Northwest FWY STE 314, Houston TX, 77092

Keywords: information technology microsoft California New Jersey Texas
Urgent Need New Role Sr. Help Desk Analyst Bridgewater, NJ position...!!!
[email protected]
[email protected]
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12:36 AM 27-Nov-24


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