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Looking For Salesforce BA || Franklin, TN (Onsite) || Contract at Franklin, Tennessee, USA
Email: [email protected]
From:

dhamodharan,

smartitframe

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Reply to:   [email protected]

Hi All

Job Title: Salesforce BA

Location: Franklin, TN (Onsite)

Contract to Hire

Job Description:

       Excellent verbal and written communication skills required

       Excellent interpersonal skills with a demonstrated ability to work in a cross functional team environment required

       Strong customer focus ability to probe customer needs and translate customer requirements into system specifications required

       23 years of business analyst experience required

       Strong business acumen superb knowledge of business processes and CRM best practice required

       1 years of strong operational experience with SalesForcecom preferred

       Salesforcecom administrator certification a strong plus

       Bachelor's degree in business or information systems preferred

Responsibilities

       Manage the collection and implementation of business process requirements for SalesForcecom

       Work in a cross functional environment with various business groups IT and end users to identify document and communicate business processes

       Create Requirements for maintaining and enhancing visual layouts workflow rules and business logic layer to streamline and enhance business processes and improve user experience

       Work with the development teams to implement and integrate thirdparty products applications on the forcecom platform

       Work with IT and Salesforcecom and other 3rd party vendors to maintain smooth operation and performance of the platform

       Coordinate and lead user acceptance tests with the business units and end users against business requirements

       Maintain key system metrics to track trends in usage adoption and data integrity

       Train end users prepare related documentation requirements training materials process and data flows use cases functional design etc participate in crossfunctional teams communicate key messages or address critical questions from the user base involving the CRM

       Perform system administrator function of the Salesforcecom CRM application Responsible for maintaining functional areas of contacts relationship accounts opportunities dashboards and reports

       Create and execute queries and reports maintain user roles security and profiles

Skills

Salesforce Administration, Salesforce Field Service, Salesforce Platform app builder.

Keywords: business analyst information technology trade national Tennessee
Looking For Salesforce BA || Franklin, TN (Onsite) || Contract
[email protected]
[email protected]
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02:04 AM 03-Dec-24


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Location: Franklin, Tennessee