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Excellent Job Opening - Support Specialist - Contract - NY at Remote, Remote, USA
Email: [email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1984631&uid=

From:

Kanakavalli,

VDart

[email protected]

Reply to:   [email protected]

Hope you are doing good and staying safe.

This is Kanakavalli from VDart Inc. If the below job descriptions suit your experience, please revert to my email with your updated resume and availability to contact

Support Specialist

Contract

NY

Responsibilities:

The job responsibilities will include the following focus areas

1.        Helpdesk Support

2.        Technical Troubleshooting

3.        System Monitoring

4.        User Support

5.        Private Equity Compliance

6.        Proactive Engagement

        End-user first level support including endpoint hardware and software, connectivity, user account provisioning and security.

        Have good knowledge of enterprise systems like Investran (private equity fund administration system), Workday, Salesforce etc.

        Should have hands-on experience in first level support for Azure infrastructure.

        Respond and resolve IT issues around basic hardware, software, and network.

        Be able to provide multi-channel (voice, email, ticketing systems and chat) support.

        Should be able to proactively escalate to L2/L3 teams for issue resolution.

        8-12 Years of Experience.

        Bachelor's degree in related field.

Thanks & Regards

Kanakavalli

Technical  Recruiter

VDart inc

Phone - (470) 764-6930

[email protected]

https://www.linkedin.com/in/kanakavalli-m-632413220

https://www.vdart.com

Keywords: information technology New York
Excellent Job Opening - Support Specialist - Contract - NY
[email protected]
http://bit.ly/4ey8w48
https://jobs.nvoids.com/job_details.jsp?id=1984631&uid=
[email protected]
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12:10 AM 05-Dec-24


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